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Captive portal not working - SXR50
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Re: Captive portal not working - SXR50
Can’t seem to edit my post. Also not possible to write in the Associated products box here via iPad.
The captive portal doesn’t seem to work on my guest Wi-Fi.
After I click on accept it just send me to the next page, but the pop up in iOS doesn’t say Done so I cannot move forward.
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Re: Captive portal not working - SXR50
Hello zappe,
And welcome to the NETGEAR Community! 🙂
Have you checked the procedures from the link below and see if you have missed any?
https://kb.netgear.com/000061245/How-do-I-set-up-Insight-Instant-Captive-Portal-service
Have a lovely day,
Logan
Netgear Team
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Re: Captive portal not working - SXR50
So I’m actually just want to set up a guest network, is there any way to do that with out the portal?
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Re: Captive portal not working - SXR50
SXK50 support 4 SSIDs.
3 can be enabled without Captive portal splash page.
The customer can create Guest WIi-Fi by using Wireless2 or Wireless3 SSID and enable client isolation.
The guest SSID, other than captive portal, has the client isolation enabled by default.
https://www.downloads.netgear.com/files/GDC/SXK50/WP_NETGEAR_OrbiPro_WiFi6Series.pdf
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Re: Captive portal not working - SXR50
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Re: Captive portal not working - SXR50
And as you see in my first posts that doesn’t work.
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Re: Captive portal not working - SXR50
Hello @zappe
Could you please provide client details where you are seeing captive portal redirection issue.
and if you don't want to use captive portal, please create Guest ssid with network2 or network3 with vlan ID and enable client isolation and network isolation options, this configuration makes Guest ssid isolated from another network.
Please find the screenshot for reference
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Re: Captive portal not working - SXR50
The problem is that I already use the other 3 available Wi-Fi networks for other purposes.
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Re: Captive portal not working - SXR50
Hi @zappe
Understood, I have verified captive portal in couple of iPhones and its working for me.
Sorry to ask again can you please share below detail.
1. iPhone and iPad model and iOS version details.
2. SXR50 Firmware version &
3. Standalone Mode/Insight mode
Thanks,
Basavaraj
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Re: Captive portal not working - SXR50
2. 4.3.0.140
3. It’s in AP mode if that what you mean?
See attached for how it look.
If I then press cancel and use without Internet it still works.
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Re: Captive portal not working - SXR50
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Re: Captive portal not working - SXR50
Hi @zappe
Even i was able to see this issue but resolved after these steps.
This should be related to client behavior that it will restore cache of authenticate password. So even though you click "forget network", after you re-connect to the guest portal, the client will use the cache to directly bypass the login. So that after you connect to the guest portal and authenticated.
Please try these things, if still seeing issue do let us know.
Thanks,
Basavaraj
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Re: Captive portal not working - SXR50
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