How do I change my WiFi region to USA?

[shejialun]

I purchased an SXK80 product from Amazon USA, the default WiFi region was USA when I got it, I have done firmware recovery and region modification through NMRP Server software (previously used in R7000 product), but now I want to switch back to the USA region, but selecting US when recovering the firmware can only recover to Europe, or only North America and Australia, i.e. NA and AU.
How do I restore the WiFi region to US please? Thanks.

[shejialun · Accepted solution]

Hello @BruceGuo 

So NA region equals US region, right? thanks

[shejialun]

With a google search, I found documentation on regions
artmtd -r region, query current region
artmtd -w region region name, modify region
Region code
0x001 is for region NA
0x002 is for region WW
0x003 is for region GR
0x004 is for region PR
0x005 is for region RU
0x006 is for region BZ
0x007 is for region IN
0x008 is for region KO
0x009 is for region JP
0x000A is for region AU
0x000B is for region CA
0x000C is for region US
But now I can't search for region US and its region code 0x000C, why is that? Is it canceled by the new firmware version?

The current firmware version used is Firmware Version 4.2.3.102

[BasuKhodanapur]

Hi @shejialun ,

Please select NA if you want to recover to the USA area. I think it will resolve your issue. Let me know . 

Thanks,

Basavaraj

[shejialun]

Hello Basavaraj,
I have two questions:
Is the US region code being canceled?
Does NA mean North America, the same wireless standard as the US? thanks

[BasuKhodanapur]

Hi @shejialun ,

I don't think US region is cancelled.

two things:

1. NA mean North America, the same wireless standard as the US.

2. What i feel is if you configure North America, NA region has drop down list of US as well. I'm not 100% sure about it. 

Thanks,

Basavaraj

[BasuKhodanapur]

Hi @shejialun ,

Please DM me your details like Serial No, Firmware version and customer details 

if insight managed, insight account username.

Thanks,

Basavaraj

[shejialun]

Hello @BasuKhodanapur
I have tested the configuration to NA but the region selection becomes grayed out and unselectable, which is the same as when my product arrived with the wireless region being USA.

[shejialun]

Hello @BasuKhodanapur
DM means direct message to you? right?
I've messaged you the product details, please check, thank you.

[schumaku]

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@shejialun wrote:
I have tested the configuration to NA but the region selection becomes grayed out and unselectable, which is the same as when my product arrived with the wireless region being USA.

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This is what the FCC regulations mandate for: No user access to alternate regulatory areas. What do you expect after all this experiments?

[shejialun]

As I said before, I'm trying to change back to the US region now, but I can't find the US region, so I have to change back to the NA region!
So I would like to confirm that this device has a US region option?
Is the NA region equal to the US region for wireless power and signal?
I actually have another older unit model R7000 which has always been able to select the US region, but my newer SXK80 can't find the US region anymore, which makes me I'm confused!

[BruceGuo]

Since you are in the US, please change to NA SKU so that the region would be the US as default.

We do not provide the US region in EU SKU. 

[shejialun · Accepted solution]

Hello @BruceGuo 

So NA region equals US region, right? thanks

[BruceGuo]

Yes. NA SKU is only with USA region. It cannot be changed.