Orbi WiFi 7 RBE973
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Re: How do I change my WiFi region to USA?

shejialun
Aspirant

How do I change my WiFi region to USA?

I purchased an SXK80 product from Amazon USA, the default WiFi region was USA when I got it, I have done firmware recovery and region modification through NMRP Server software (previously used in R7000 product), but now I want to switch back to the USA region, but selecting US when recovering the firmware can only recover to Europe, or only North America and Australia, i.e. NA and AU.
How do I restore the WiFi region to US please? Thanks.NMRP Server.jpg

Message 1 of 14

Accepted Solutions
shejialun
Aspirant

Re: How do I change my WiFi region to USA?

Hello @BruceGuo 

So NA region equals US region, right? thanks

View solution in original post

Message 13 of 14

All Replies
shejialun
Aspirant

Re: How do I change my WiFi region to USA?

With a google search, I found documentation on regions
artmtd -r region, query current region
artmtd -w region region name, modify region
Region code
0x001 is for region NA
0x002 is for region WW
0x003 is for region GR
0x004 is for region PR
0x005 is for region RU
0x006 is for region BZ
0x007 is for region IN
0x008 is for region KO
0x009 is for region JP
0x000A is for region AU
0x000B is for region CA
0x000C is for region US
But now I can't search for region US and its region code 0x000C, why is that? Is it canceled by the new firmware version?


The current firmware version used is Firmware Version 4.2.3.102

Message 2 of 14
BasuKhodanapur
Apprentice

Re: How do I change my WiFi region to USA?

 
Message 3 of 14
BasuKhodanapur
Apprentice

Re: How do I change my WiFi region to USA?

Hi @shejialun ,

 

Please select NA if you want to recover to the USA area. I think it will resolve your issue. Let me know . 

 

Thanks,

Basavaraj

Message 4 of 14
shejialun
Aspirant

Re: How do I change my WiFi region to USA?

Hello Basavaraj,
I have two questions:
Is the US region code being canceled?
Does NA mean North America, the same wireless standard as the US? thanks
Message 5 of 14
BasuKhodanapur
Apprentice

Re: How do I change my WiFi region to USA?

Hi @shejialun ,

 

I don't think US region is cancelled.

two things:

1. NA mean North America, the same wireless standard as the US.

2. What i feel is if you configure North America, NA region has drop down list of US as well. I'm not 100% sure about it. 

 

Thanks,

Basavaraj

Message 6 of 14
BasuKhodanapur
Apprentice

Re: How do I change my WiFi region to USA?

Hi @shejialun ,

 

Please DM me your details like Serial No, Firmware version and customer details 

if insight managed, insight account username.

 

Thanks,

Basavaraj

Message 7 of 14
shejialun
Aspirant

Re: How do I change my WiFi region to USA?

Hello @BasuKhodanapur
I have tested the configuration to NA but the region selection becomes grayed out and unselectable, which is the same as when my product arrived with the wireless region being USA.
Message 8 of 14
shejialun
Aspirant

Re: How do I change my WiFi region to USA?

Hello @BasuKhodanapur
DM means direct message to you? right?
I've messaged you the product details, please check, thank you.
Message 9 of 14
schumaku
Guru

Re: How do I change my WiFi region to USA?


@shejialun wrote:
I have tested the configuration to NA but the region selection becomes grayed out and unselectable, which is the same as when my product arrived with the wireless region being USA.

This is what the FCC regulations mandate for: No user access to alternate regulatory areas. What do you expect after all this experiments?

Message 10 of 14
shejialun
Aspirant

Re: How do I change my WiFi region to USA?

As I said before, I'm trying to change back to the US region now, but I can't find the US region, so I have to change back to the NA region!
So I would like to confirm that this device has a US region option?
Is the NA region equal to the US region for wireless power and signal?
I actually have another older unit model R7000 which has always been able to select the US region, but my newer SXK80 can't find the US region anymore, which makes me I'm confused!
Message 11 of 14
BruceGuo
NETGEAR Expert

Re: How do I change my WiFi region to USA?

Since you are in the US, please change to NA SKU so that the region would be the US as default.

We do not provide the US region in EU SKU. 

 

Message 12 of 14
shejialun
Aspirant

Re: How do I change my WiFi region to USA?

Hello @BruceGuo 

So NA region equals US region, right? thanks

Message 13 of 14
BruceGuo
NETGEAR Expert

Re: How do I change my WiFi region to USA?

Yes. NA SKU is only with USA region. It cannot be changed.

Message 14 of 14
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