New Firmware Update not recognized by Router (IP) or Insights

[Retired_Member]

Good Morning.

Not sure if it is just me....here is the backstory...

Netgear issued and email last week (via Insights) about Firmware update. 2.6.0.108 for the SRR60.  Great. Super, I love updates

When checking Insights ( Portal and the App), it reports my Firmware is up-to-date,  2.5.5.100.  .......Puzzled

When checking the Router via IP.....it reports "No new firmware version available."  .....More Puzzled.....

Checking the support page, for the SRK60 - there is the new firmware update for the router and the satellite.

I have DL the files....

But should not the router and more importantly "Insights" be telling me of the update?  Is there a disconnect here?

Cheers

DH

[schumaku · Accepted solution]

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@Retired_Member wrote:

Netgear issued and email last week (via Insights) about Firmware update. 2.6.0.108 for the SRR60.  Great. Super, I love updates

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Appears the 2.6 version (mainly for Insight v6 feature update) was pushed to the live update. Trouble is that owners having Orbi Pro Ceiling Add-on Satellite (SRC60) could not sync because the new version isn't available yet - so forcing the live update was probably stopped.  

[schumaku · Accepted solution]

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@Retired_Member wrote:

Netgear issued and email last week (via Insights) about Firmware update. 2.6.0.108 for the SRR60.  Great. Super, I love updates

---

Appears the 2.6 version (mainly for Insight v6 feature update) was pushed to the live update. Trouble is that owners having Orbi Pro Ceiling Add-on Satellite (SRC60) could not sync because the new version isn't available yet - so forcing the live update was probably stopped.  

[Retired_Member]

Thank you @schumaku 

Understood.  Just a question - I have the updated FW for the router and satellite....should I go ahead and update manually or wait for the final release of the pushed production FW 2.6.0.108?   

It shouldnt matter right?

Cheers

[schumaku]

It's perfectly fine released firmware.