Orbi Pro SRR60 missing attached devices FEATURE REQUEST!!!!

[saulos]

Hi ,

all OK here after the upgrade, thanks a lot

[rwdozier]

Router Firmware Version V2.5.1.106

Ok, I have now discovered one of my wired connected devices (static IP) not showing up in the attached device list again. I have confirmed that it is not in the attached device list. The device is verified connected but just not in the attached device list. Fing finds it fine. This device showed up in the Firmware Version V2.5.0.108 fine, now in this version, it seems to come and go.

@RaghuHR please advise.

Thank you.

....Bob

[RaghuHR]

Hi @rwdozier 

Are you seeing the device in attached device list if your device configured with automatic/DHCP ? Please send me the debug to find out what is happening.

Thanks,

Raghu

[scopocs]

Orbi Pro SRR60 still missing attached devices after firmware update to 2.5.1.106. 

Orbi App on OnePlus 7 pro is also unable to manage device access, it always shows unkown error occured.

Chrome also has the certificate issue since update.

[RaghuHR]

Hi @scopocs 

Are you seeing any other devices missing in the attached page  apart from One Plus 7 ?

Please use the Netgear Insight App to manage your Orbi Pro devices.

Thanks,

Raghu

[scopocs]

In fact nothing shows up in attached devices except for the satellite, the same in the Netgear Insight App.

[RaghuHR]

Hi @scopocs 

Could you please share the debug logs?

Go to Orbi Pro local UI by accessing https://<Orbi Pro IP address>/debug.htm

Click on start capture.

Connect those wireless clients including your One Plus 7.

Wait for 5 mins to record the details in the log files.

Save the debug logs and send me via PM. You can upload the debug logs into google drive.

PS- If your devices are connected to satellite then please get the debug logs from satellite too. ( steps to get the debug logs is same as mentioned above but access using satellite IP address).

Let me know if you have any difficulty in sharing the debug files.

Thanks,

Raghu