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Orbi Pro SRS60 Satellites not staying connected over 24 hours / Firmware 2.5.5.100
Retired_Member
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2021-02-10
01:19 PM
2021-02-10
01:19 PM
Orbi Pro SRS60 Satellites not staying connected over 24 hours / Firmware 2.5.5.100
Is it common for my SRS60 satellites to keep disconnecting and reconnecting? Should these satellitles stay connected for more than 24 hours?
Firmware 2.5.5.100
Model: SRK60B04|Orbi Pro Tri-Band Business WiFi System
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2021-02-11
06:27 AM
2021-02-11
06:27 AM
Re: Orbi Pro SRS60 Satellites not staying connected over 24 hours / Firmware 2.5.5.100
Hi @Retired_Member
Could you please send us the debug logs? Please collect the log at of time of issue.
Go to https://<ip address of SRR60/SRS60>/debug.htm
Click on start capture and wait for the issue to happen before saving the debug logs. We need logs both from SRR60 and SRS60.
Please upload into google drive and send me link via PM.
Thanks,
Raghu
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