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Hello,
my Orbi router just went off yesterday and won't start up anymore.
This probably happened during the night when everything was still working in the evening.
The light on the back lights up permanently green when plugged in.
A reset was attempted with a pointed object on the back.
The router does not respond even after 1 minute of actuation.
A firmware update via
Tftpd64 doesn't work either.
This was done according to the instructions on the Netgear support page.
The operation LEDs on the top of the device are permanently off.
The device cannot be reached in the network.
We do apologize for the inconvenience. Please contact our support team so that we can do a hardware check and if the device is still under warranty, an online replacement will be provided.
We do apologize for the inconvenience. Please contact our support team so that we can do a hardware check and if the device is still under warranty, an online replacement will be provided.
