Reply

Re: SRR60 lost connectivity to 3 satellites

d_rick
Tutor

SRR60 lost connectivity to 3 satellites

Hi,

 

I've been running the exact same setup in my SOHO for last 2 years, and started having horrible performance problems over wireless over last few weeks. Upon logging into the admin tool today, i noticed i dont have connection to any of the the three satellites at all - nor do they show up as connected in the client list.

 

Been doing some reading, and have tried the following so far to no avail:

 

1. Generate new backhaul password - fail

2. Disable Daisy chain - fail

3. Disable MIMO / beamforming / fast roaming - fail

4. Disable 20/40 co exist - fail

 

All units are on current firmware version:

 

Model NameDevice NameCurrent VersionStatus
RouterSRR60SRR60-NV2.5.2.104No new firmware version available.
SatelliteSRS60Orbi Pro Satellite-1V2.5.2.104Waiting for connection
SatelliteSRS60Orbi Pro Satellite-2V2.5.2.104Waiting for connection
SatelliteSRS60Orbi Pro Satellite-3V2.5.2.104Waiting for connection
Model: SRK60B03|Orbi Pro Tri-Band Business WiFi System
Message 1 of 4
d_rick
Tutor

Re: SRR60 lost connectivity to 3 satellites

2 other points fwiw

 

- orbilogin stopped working as well, i have to manually connect to the ip address of the SRR60

- none of the satellites appear to be getting IP addresses from the Meraki, so can't connect to them manually either

Message 2 of 4
d_rick
Tutor

Re: SRR60 lost connectivity to 3 satellites

  • tried deleting all units from admin page then re-add them via synch from browser -  failed
  • tried deleting all units from admin page then re-add them via synch from SRR/SRS -  failed
  • tried deleting all units from admin pager, factory reset SRS once then both of the above - failed
  • tried deleting all units from admin pager, factory reset each twice (one 3 times) then add manually via synch button - succes

 

now the trick will be to see if they stay connected and accessible to manage.

 

connectivity to satellite is all over the place from poor to good signal with transfer rates from 780 to 1300

 

Message 3 of 4
DaneA
NETGEAR Moderator

Re: SRR60 lost connectivity to 3 satellites

@d_rick,

 

 

  • tried deleting all units from admin pager, factory reset each twice (one 3 times) then add manually via synch button - succes

now the trick will be to see if they stay connected and accessible to manage.

 

connectivity to satellite is all over the place from poor to good signal with transfer rates from 780 to 1300

How's everything going?  Are all 3 SRS60 still connected to the SRR60? 

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 729 views
  • 0 kudos
  • 2 in conversation
Announcements