Orbi WiFi 7 RBE973
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Re: SXK80 stuck flashing white

bluejeans
Aspirant

SXK80 stuck flashing white

Hi all - my router is stuck flashing white, despite reboots and reset attempts (holding reset button down for >7 seconds.

Any suggestions would be much appreciated!

Ben

Message 1 of 5
FURRYe38
Guru

Re: SXK80 stuck flashing white

Can you not access the routers web page at 192.168.1.1 after pressing the reset button for 15 seconds then release with a wired PC and web browser? 

Message 2 of 5
bluejeans
Aspirant

Re: SXK80 stuck flashing white

Sadly, no.  I have the pc set to fixed ip 192.168.1.100 on the ethernet adapater, have the network cable pluugged into one of the LAN ports on the router (not the WAN port.)  I just tried powering on, giving it a moment and then doing the 15 seconds you suggested.  Was not able to see 192.168.1.1 in the web browser.

 

I also have tried the steps recommended to manually update the firmware with the same hardwired setup but was unable to get a connection to 192.168.1.1 even if the router had been powered on for like 10 minutes (with the white LED still blinking.)

 

 

Message 3 of 5
BruceGuo
NETGEAR Expert

Re: SXK80 stuck flashing white

What did you do before you saw AP is stuck?

To recover it, please follow this link

 

https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client

Message 4 of 5
plemans
Guru

Re: SXK80 stuck flashing white

did you get it working with a tftp client? 

You can try recoving it with either tftp or nmrpflash.


are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done with tftp.
https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash

I haven't used nmrpflash on the pro line but I've used it a couple times on the consumer equipment with good results. 

Message 5 of 5
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