Orbi WiFi 7 RBE973
Reply

SXR30 Magenta light on router after lighting strike on cable

Rmirich
Follower

SXR30 Magenta light on router after lighting strike on cable

Hunkering down in basement for tornado warning and lots of lightning. Heard a loud snap in area of cable. router connection and wifi became inoperative as well as tv. Now router has a magenta colored light on front. What does this mean and what can I do? Thanks
Message 1 of 2
plemans
Guru

Re: SXR30 Magenta light on router after lighting strike on cable

It usually means the wan port is down. 

what modem is it connected to? 

First make sure the modem/gateway is working and correctly. 

Attach a computer/pc to that and get it up and functional. 

Once it is, power it back off for 2 minutes (and the orbi). 

Then power it back on and give it 2 minutes. 

Attach the gateway/modem to the wan port on the orbi and boot the orbi up. 

Give it 2 minutes. 

 

report back after that what happened. 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 279 views
  • 0 kudos
  • 2 in conversation
Announcements