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SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

mcnahum
Apprentice

SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

I have multiple devices who have a really painful issue and this since I upgrade to 3.2.6.102.

They don't get IP address ... they got connected ( I think to the SXS80) to the wifi ... but no IP are assign

there is around 50 devices on the network and the lack of feature around DHCP & DNS pushed me to setup a Pi-hole device for it.

All was good until the upgrade to 3.2.6.102

 

as there is no easy way to do a net work trace there, is it possible to track on logs from the SXR80 to understand what is happeing?

Message 1 of 9
RaghuHR
NETGEAR Expert

Re: SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

Hi @mcnahum 

 

Could you please let us know if those connected devices are IoT? 

 

Please share the debug logs from SXR80  or SXS80 by logging into https://<ip address>/debug.htm 

Click on start capture. Connect those clients until you see the issue. Then download the debug logs.

You can upload debug log into google drive or something similar and send me a link to download via PM.

 

Thanks,

Raghu

Message 2 of 9
plemans
Guru

Re: SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

Your pi-hole is running dhcp?

are you using a vlan for any of your ports/devices?

What vlan is the pi-hole on?

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 3 of 9
mcnahum
Apprentice

Re: SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

Yes Pi-hole is running DHCP.

I'm using VLAN and Pi-hole only manage my "main" LAN.

I have 2 other VLAN for guest and tempoary devices

Message 4 of 9
plemans
Guru

Re: SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

The devices having issues, are they on the vlan with the pihole?

 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 5 of 9
mcnahum
Apprentice

Re: SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

Yes devices who have issues are on the VLAN with the pi-hole. and I'm 95% sure they are connected to the SXS80 when they have the issue.

Message 6 of 9
plemans
Guru

Re: SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

what are you using for the Vlan in terms of client isolation/network isolation? (advanced---advanced setup---vlan/bridge settings)

Since the ri-pi is controlling dhcp, if its isolated from the other devices, maybe thats causing them to not get IP addresses

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 7 of 9
mcnahum
Apprentice

Re: SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

no that VLAN is open to other.

 I have 50 devices on that VLAN and except 2 iphones all the other devices are getting an IP without any issue.

Message 8 of 9
plemans
Guru

Re: SXR80 . Devices don't get IP (DHCP on Pi-hole) since 3.2.6.102

Does it work fine if the ripi isn't controlling dhcp?

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 9 of 9
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