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Security patch for Orbi Pro

ChuckieCheese
Luminary

Security patch for Orbi Pro

Given that the Orbi Pro will be likely used for businesses, is there a formal site or mailing list to get up to date with upcoming security patches?

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johngm
NETGEAR Moderator

Re: Security patch for Orbi Pro

I would also add that when you register your product with NETGEAR we will actively reach out to the email of record on your registration anytime we become aware of and fix a security vulnerability.  

 

At any time (regardless of registration) if you go to the support page at NETGEAR.com and put in the product number it will let you know about all firmware updates and the release notes associated with those.     The URL for this product's support page is:  

https://www.netgear.com/support/product/SRK60.aspx#download

 

If you missed the registration process during initial installation, you can always register in the same area of our website. 

https://my.netgear.com/register/register.aspx

John

 

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Message 3 of 3

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NaderA
NETGEAR Expert

Re: Security patch for Orbi Pro

There are multiple ways to get informed AND inform us if you run into any security issues:

 

a) Be informed: each one of our products and related SW releases go through an extensive security screening prior to release. further, we are constantly monitoring the security and vulnerability forums and should we identify any, we will develop the fix on a high priority basis and provide that to our customers.  An announcement is made on the forum for the product and then an e-mail gets sent out to affected customers.

 

b) Inform us: If you have a problem with a security issue, you can email security@netgear.com.

If a customer calls into our support, we take their security report and file a security bug in our system. 

 

Lastly,  we also have this page for our customers to bring security issues to our attention;

https://www.netgear.com/about/security/

On that page, there's a button that says "CLICK HERE" under "Report Vulnerabilities"

 

Orbi Pro Product Management

 

 

 

Model: Orbi Pro Tri-band WiFi System (SRK60) AC3000
Message 2 of 3
johngm
NETGEAR Moderator

Re: Security patch for Orbi Pro

I would also add that when you register your product with NETGEAR we will actively reach out to the email of record on your registration anytime we become aware of and fix a security vulnerability.  

 

At any time (regardless of registration) if you go to the support page at NETGEAR.com and put in the product number it will let you know about all firmware updates and the release notes associated with those.     The URL for this product's support page is:  

https://www.netgear.com/support/product/SRK60.aspx#download

 

If you missed the registration process during initial installation, you can always register in the same area of our website. 

https://my.netgear.com/register/register.aspx

John

 

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