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Re: Sxr30 netgear genie thinks my mobile device is not on the router network

GmacD
Luminary
Luminary
‎2021-12-15 07:11 AM
‎2021-12-15 07:11 AM

Sxr30 netgear genie thinks my mobile device is not on the router network

After installing sxr30, genie thinks my ipad is not on the network with the router. Genie version 3.1.78

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FURRYe38
Guru Guru
Guru
‎2021-12-15 07:23 AM
‎2021-12-15 07:23 AM

Re: Sxr30 netgear genie thinks my mobile device is not on the router network

I believe Orbi Pro supports the Insight app and not Genie. Genie isn't supported on Orbi systems anymore. 

My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK853 (Router Mode), Wired Backhaul and RBK752 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

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schumaku
Guru Guru
Guru
‎2021-12-15 12:00 PM
‎2021-12-15 12:00 PM

Re: Sxr30 netgear genie thinks my mobile device is not on the router network

@GmacD wrote:

After installing sxr30, genie thinks my ipad is not on the network with the router. Genie version 3.1.78

Based on the Genie version 3.1.78, you talk of the Netgear Genie App for Android.  

 

Genie App is by far no longer supported, and was never intended to be used with the Orbi or Orbi Pro systems.

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