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Sxr30 netgear genie thinks my mobile device is not on the router network

GmacD
Tutor

Sxr30 netgear genie thinks my mobile device is not on the router network

After installing sxr30, genie thinks my ipad is not on the network with the router. Genie version 3.1.78

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FURRYe38
Guru

Re: Sxr30 netgear genie thinks my mobile device is not on the router network

I believe Orbi Pro supports the Insight app and not Genie. Genie isn't supported on Orbi systems anymore. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 3
schumaku
Guru

Re: Sxr30 netgear genie thinks my mobile device is not on the router network


@GmacD wrote:

After installing sxr30, genie thinks my ipad is not on the network with the router. Genie version 3.1.78


Based on the Genie version 3.1.78, you talk of the Netgear Genie App for Android.  

 

Genie App is by far no longer supported, and was never intended to be used with the Orbi or Orbi Pro systems.

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