Orbi WiFi 7 RBE973
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Re: devices not connecting to satellite( SXR80)

Andrew1918
Aspirant

devices not connecting to satellite( SXR80)

Hi every

I have placed the router on the first floor at front house,satellite downstair at the back ,which is 20 meters apart,

The satellite is running ethernet backhaul .

Most  devices not connecting to satellite,the printer place next to the router,but it connected to the satellite,

How to I setup the 2.4g and 5g wifi performance?

Regards

 

Message 1 of 5
JohnD333
Apprentice

Re: devices not connecting to satellite( SXR80)

Lots of setup issues for lots of people.

Big deal is when you setup, or update firmware, the main router ALWAYS starts first and is up and running about a minute before any sats. So everything connects to main router regardless of how poor the signal this is. If a device is a phone that moves around, it will seal out a better signal as it moves, but for iot and other fixed location devices and pc’s, all you can do is restart those devices or toggle their Wi-Fi’s off then on a few seconds later EVERY time you update firmware.

Also after being told by tech support to buy a second day to improve performance, another tech confirmed that 20 meters is about ok for direct router link, even if a sat splits the distance and is a lot closer.

A nice system, but not as nice as the hype.
Message 2 of 5
plemans
Guru

Re: devices not connecting to satellite( SXR80)

how far apart are they? (router/satellite)

What materials is your home made from on the interior walls?

What do you have your broadcast strength setup? 

Message 3 of 5
Andrew1918
Aspirant

Re: devices not connecting to satellite( SXR80)

Router on up stair,satellie on down stair,they are 20 meters apart.

Bricks in the house.

Try different setting from the forum but doesn't work.

Regards 

Message 4 of 5
plemans
Guru

Re: devices not connecting to satellite( SXR80)

Its the device themselves that decide whether to connect to router or satellite. Its not actually the router/satellite that decide it. Some devices tend to be "stickier" than others. You can try turning down the broadcast power if you think devices are picking up a certain device more than others. 

Message 5 of 5
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