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Orbi WiFi 7 RBE973

firmware update V2.5.2.104

Vilanza
Aspirant

firmware update V2.5.2.104

Hi,

yesterday I updated my firmware of the Orbi SRR60. Now my router can't find my satellites. They are all offline. I've tried to reset the satellites and install them again, but that didn't work. Do I have to reset everything? (including router) and install like a whole new system?

 

Renate

Message 1 of 3
FURRYe38
Guru

Re: firmware update V2.5.2.104

Pleaset post about this over in the Orbi Pro forum:

https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-orbi-pro

 

Good Luck. 


@Vilanza wrote:

Hi,

yesterday I updated my firmware of the Orbi SRR60. Now my router can't find my satellites. They are all offline. I've tried to reset the satellites and install them again, but that didn't work. Do I have to reset everything? (including router) and install like a whole new system?

 

Renate


 

Message 2 of 3
DaneA
NETGEAR Employee Retired

Re: firmware update V2.5.2.104

@Vilanza,

 

Are the Orbi Pro satellites (SRS60) also on firmware v2.5.2.104?  If not yet, I suggest you to update the firmware.  You can download the SRS60 firmware v2.5.2.104 here.  Then, check if the same problem will occur.

 

 

Regards,

 

DaneA
NETGEAR Community Team

Message 3 of 3
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