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Orbi WiFi 7 RBE973

Cannot play kkbox with orbi voice

Just got Orbi Voice from US amazon and set it up in Macau. I couldn’t link to play kkbox. Is it because buying from US?

Model: RBS40V|Orbi Voice Add-on WiFi Satellite and Smart Speaker

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Accepted Solutions

Welcome to NETGEAR Community!

Please check if you have the latest firmware

RBS40V Firmware Version 2.5.1.2 (Orbi Mode for Orbi)

One of the fixes:

- KKBOX could not be displayed in the Orbi app in the Macau area.

Here's the release notes:

https://kb.netgear.com/000061802/RBS40V-Firmware-Version-2-5-1-2-Orbi-Mode-for-Orbi

Regards,
Blanca
Community Team

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Message 2 of 2

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Welcome to NETGEAR Community!

Please check if you have the latest firmware

RBS40V Firmware Version 2.5.1.2 (Orbi Mode for Orbi)

One of the fixes:

- KKBOX could not be displayed in the Orbi app in the Macau area.

Here's the release notes:

https://kb.netgear.com/000061802/RBS40V-Firmware-Version-2-5-1-2-Orbi-Mode-for-Orbi

Regards,
Blanca
Community Team

Message 2 of 2

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