- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do not respond
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do not respond
The volume controls on top of the Orbi Voice stop working, vol control slider on top lights up and move left and right, and voice command to change the volume have no effect. Volume stays the same. Can change the volume via the Alexa cell app but not by voice control or top light slider. Power failing the Orbi Voice fixes it for a while then the problem reoccurs. I think it's a firmware issue, because the volume can be changed via the Alexa cell phone app 100% of the time.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do not respond
Hi @Retired_Member
Welcome to NETGEAR Community!
- May we please know the firmware version of the router and satellite?
- What version is the Alexa app and Orbi app?
- Are there other services affected aside from the volume control?
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do not respond
Hi @Retired_Member
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do no
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do no
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do no
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Voice, volume controls (slider on top & voice command "Alexa volume up/down) do no
I have exactly the same problem
I reboot once a day.
When will you fix this issue?
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more