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RBS40V and 2.4Ghz

whenasked
Aspirant

RBS40V and 2.4Ghz

I have a RBR50, RBS50 on Router Firmware Version V2.7.2.104.

I also have RBS40V on  Firmware Version: V2.6.2.4_1.0.1.

 

When devices connect to 2.4Ghz on RBS40V, devices stop working. When I switch off RBS40V, and when those devices connect to router or to the other satellite, those 2.4Ghz devices start working again.

 

Thanks

Model: RBS40V|Orbi Voice Add-on WiFi Satellite and Smart Speaker
Message 1 of 9
plemans
Guru

Re: RBS40V and 2.4Ghz

do you have the voice running in extender mode or orbi mode? 

also, have you tried a simple factory reset and reinstall of the voice? 

Message 2 of 9
whenasked
Aspirant

Re: RBS40V and 2.4Ghz

In orbi mode. Tried several resets..same result


@plemans wrote:

do you have the voice running in extender mode or orbi mode? 

also, have you tried a simple factory reset and reinstall of the voice? 


 

Message 3 of 9
plemans
Guru

Re: RBS40V and 2.4Ghz

If you log into the rbs40V using its ip address, what does it show for its status page? 

Message 4 of 9
whenasked
Aspirant

Re: RBS40V and 2.4Ghz

It shows connected.

Capture.JPG

Message 5 of 9
plemans
Guru

Re: RBS40V and 2.4Ghz

Photos have to be approved by a moderator. it can take a while. Or you can click on "choose file" and attach them that route. 

Message 6 of 9
whenasked
Aspirant

Re: RBS40V and 2.4Ghz


@plemans wrote:

Photos have to be approved by a moderator. it can take a while. Or you can click on "choose file" and attach them that route. 


 

Message 7 of 9
plemans
Guru

Re: RBS40V and 2.4Ghz

Do you happen to have your guest network running? 

If you disable it, what happens? 

Message 8 of 9
whenasked
Aspirant

Re: RBS40V and 2.4Ghz

I have not tried that. I wanted all cameras and IoT devices on my guest network rather than on my main network.  Thanks


@plemans wrote:

Do you happen to have your guest network running? 

If you disable it, what happens? 


 

Message 9 of 9
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