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RBS40V satellite speaker connecting but not acting as a satellite

My satellite/speaker shows in Orbi app as connected, but not acting like a satellite or working w nighthawk app to activate speaker
Model: RBS40V|Orbi Voice Add-on WiFi Satellite and Smart Speaker
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Guru

Re: RBS40V satellite speaker connecting but not acting as a satellite

do you have it in orbi mode? 

https://www.netgear-orbi-setup.com/in-which-way-you-can-setup-orbi-voice-in-orbi-mode/

CAX80-> RBK53-> GS716v2-> TP-Link M9Plus
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Re: RBS40V satellite speaker connecting but not acting as a satellite

Be warned, that link looks like one of those fake Netgear sites. At least it doesnt have the logos, but it smells funny.

 

The first warning sign is the Helpline phone number. Netgear does not post contact numbers.

 

The writing of that page is also suspiciously clumsy. Just read the first sentence on the strange home page.

 

I don't expect literary masterpieces from Netgear, but that reads like English as foreign language.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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Aspirant

Re: RBS40V satellite speaker connecting but not acting as a satellite

thx for the heads up - will wait, but still need help

Model: RBS40V|Orbi Voice Add-on WiFi Satellite and Smart Speaker
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Aspirant

Re: RBS40V satellite speaker connecting but not acting as a satellite

link is blocked by my security software - can you copy and paste info?

Model: RBS40V|Orbi Voice Add-on WiFi Satellite and Smart Speaker
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Re: RBS40V satellite speaker connecting but not acting as a satellite


@DougMA wrote:

link is blocked by my security software - can you copy and paste info?


That's good news. Confirms my suspicions.

 

There is nothing on that link that you cannot find if you go to the official Netgear support pages and KnowledgeBase.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 6 of 7
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Guru

Re: RBS40V satellite speaker connecting but not acting as a satellite

here's the official page. 

https://kb.netgear.com/000061427/How-do-I-setup-my-Orbi-Voice-RBS40V-in-Extender-Mode

CAX80-> RBK53-> GS716v2-> TP-Link M9Plus
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