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Re: Trouble setting up Alexa on Orbi Voice
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I was recently given and Orbi router with Orbi Voice Satellite and got everything set up fine until it came to Alexa. I am getting an Amazon login timeout when trying to set up Alexa. I spent almost three hours on the phone with tech support. The gentleman that was helping me ran me through all of the trouble shooting he could and was going to hand me off when I got disconnected. I did not want to spend another hour waiting just to talk to someone again(the first hour of the three hours was hold time waiting to speak to a representative). Any help would be appreciated.
Thank you!
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Re: Trouble setting up Alexa on Orbi Voice
Firmware updated as soon as it connected.
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Re: Trouble setting up Alexa on Orbi Voice
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Re: Trouble setting up Alexa on Orbi Voice
I hope this helps anyone else experiencing this issue.
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Re: Trouble setting up Alexa on Orbi Voice
If this helps anyone with an iPhone, my setup worked when I deleted my Amazon app from my iPhone. It forced Orbi to route the login to the browser and that immediately connected. Seems to be an issue with the Amazon app, not the Orbi. It was easy enough to add the Amazon app back once I got the Alexa working on the Orbi.
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Re: Trouble setting up Alexa on Orbi Voice
That did the trick! Thanks so much!
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Re: Trouble setting up Alexa on Orbi Voice
For the remote management issue I had to go through the router config to enable it - the app couldn’t do it.
Hope NETGEAR are reading this and fixing them cause I’m pretty tech savvy but this was pi$$ing me off spending so much time setting it up.
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Re: Trouble setting up Alexa on Orbi Voice
Thank you very much!
I had a day.
Removing the Amazon app worked fine.
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Re: Trouble setting up Alexa on Orbi Voice
Anyway, thank you!
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