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Forum Discussion
AX4200 -Limit on number of devices?
We have rbr750 with two satellites. We have 65 devices connected, most smart devices. Streaming on 2 firesticks. A couple days ago added 12 new smart "can" lights and now we're having serious issues with our orbi router. Several of these new devices were very difficult to get connected to orbi WIFI. The last few took many, many painful attempts.
Yesterday we lost the "main" SSID, BandB. We could never get it to connect to the internet but it was still broadcasting the SSID. Very strange. We tried everything to get the system back up. Since all of our smart devices use that SSID and password we didn't want to reset every device, that would take forever. Finally, we factory reset the system using BandB again but it never worked, same issue. We tried this multiple times. In the end we kept ORBI65 SSID and created a guest SSID, BandB. Everything seemed to work ok smart devices being smart again and streaming just fine. Today, issues again. The orbi router keeps bouncing from connected to not connected interupting streaming.
Stats:
We are on the lastest version of firmware. Orbi apps shows almost a gb of bandwidth in 'Internet Speed' and never waivers. We have one satillite wired and the other on WIFI.
We are in the process of wiring the second to see if that helps. House is single story and about 2500 sq ft.
We have tried everything to get it working. Our guess is these last few devices we added put us over some device limit. Up until yesterday we LOVED our orbi system and have had no issues apart from minor issues connection 2.4 smart devices.
Any suggestions besides upgrading to "bigger" system?
2 Replies
austin-bob wrote:
Our guess is these last few devices we added put us over some device limit.
The only "limit" on devices is the number of IP addresses in the subnet (about 250). Several years ago, I saw posts where users described having over 100 devices on the original, much less powerful Orbi RBR50.
The forum has many posts about "issues" on the 750 product. There may even be reports of "beta test" firmware for the 750 that has not been cleared for release to the public but which some users have found solved problems. (I do not have the 750 and do not read those posts clearly. Perhaps someone who does will comment.)
Could you please humor me: Do those 65 devices have extensive descriptions on the Orbi Attached Devices page? Do most of them have reserved IP addresses in the LAN set up table?
On my product, one user documented how creating entries in those tables could cause an integer counter to become too large and wreak havok on his system. (Probably does not apply to your 750, but I'm curious.)
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Placement of the RBR and RBS is key so devices can connect to the RBR or RBS. The more devices are spread out and connect to the RBS evenly, the better the bandwidth handling will be for the Orbi system.
