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I'm at the point where im almost pulling out my hair haha
My setup is as follows:
Network Terminating Unit - supplied by ISP (CABLE)
My personal router - D-link DSR 1000AC
Orbi connects to the above router LAN port 1
Orbi setup went smooth but then realised WIFI was dropping in and out. I was watching my phone as I was sitting next to one of the satellite speakers and could see the signal drop by half, then disappear and then my phone would switch to 4g. Sometimes its stable for an hour or two then i see it dropping in and out again.
I have been in touch with support who suggested changing the channels and MTU etc but nothing has fixed this. The firmware is up to date.
I also ruled out my personal router as being the issue by removing it and setting ORBI up as the main router. That also worked fine but could then found WIFI signal was still dropping out on the satellites. The WIFI from the main ORBI router seemed stable as far as I could tell.
Any other tests I can do here. Is there a way to tell which router/satellites are dropping out?
I have tried a lot of things now, none seemed to have work... after 4 solid days of trying to work this out, I have given up and requested refund. I have now switched to Unifi routers which work a dream around my property. I'm not sure why Orbi was so difficult, would have thought an off the shelf product would be more plug and play given the price tag. Software was also rather average, disappointing 😞
Not all of them are decent and some you have to follow different guide to fix the double nat.
A double nat happens when you cascade more than 1 router. https://kb.netgear.com/30186/What-is-Double-NAT Fixes? There’s 3 options but only use 1. 1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions. Not all isp devices function properly in passthrough mode. 2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference 3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features. https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-M...
I have tried a lot of things now, none seemed to have work... after 4 solid days of trying to work this out, I have given up and requested refund. I have now switched to Unifi routers which work a dream around my property. I'm not sure why Orbi was so difficult, would have thought an off the shelf product would be more plug and play given the price tag. Software was also rather average, disappointing 😞
