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Forum Discussion
philoouu
Aug 21, 2020Luminary
AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satellite
I just bought a AX6000/RBK852 (RBK850/RBS850) with the lattest firwmare V3.2.16.6. I have a lan cable connected between my main and the satellite (wired backhaul mode). I have a guest network too. W...
- Feb 03, 2021
I finally updated to v3.2.17.12.
After a reboot (exactly 2 reboot of the RBR as for some reason there was no internet connection during the first reboot and one reboot of the RBS), guest network is working correctly with the satellite in Wired Backhaul mode.
I did not need to do factory reset / reload my configuration.
Finally Netgear was able after 6 months to fix this basic function.
I wrote to the support desk to tell them the issue was solved.
FURRYe38 thanks for your help during these 6 months...
FURRYe38
Aug 21, 2020Guru - Experienced User
Is your system in AP or Router mode?
What is the mfr and model of the host router the RBR is connected to if in AP mode?
Dd852 wrote:sorry that's what I meant by "web interface" - if I set up via the RBR webpage, i.e. orbilogin.com, I couldn't get the guest network to work (admittedly trying to use a guest network name of my own devising). If f I initialized it via the app, it worked, automatically changed the SSID name to the form xxx-Guest (where xxx is the name of my regular SSID) and all is fine - and the changes are reflected now accurately reflected on the RBR orbilogin.com GUI. That leads me to suspect the the actual issue was the naming of the SSID and that it expects a guest network to have the naming form xxx-Guest - in other words the only "magic" of using the ios app was that it forced an SSID name in the form that the system was expecting.
Dd852
Aug 21, 2020Luminary
Router mode. Direct connection to fiber.
- FURRYe38Aug 21, 2020Guru - Experienced User
Ok I'm on cable. Mine in router mode. I enabled Guest Network thru the RBRs web page, I left Netgear-Guest as default SSID name and didn't enable any security. My iphone and Mac Book to which I'm typing this and posting is connected to my RBS thats wire connected...
- Dd852Aug 21, 2020LuminaryI think the web/app is a red herring. I feel pretty sure the issue is the SSID and the safest thing to do is go with the default or xxx-Guest. I have security enabled and it is fine.
- FURRYe38Aug 21, 2020Guru - Experienced User
I just re-enabled WPA2 and AES and iphone and Mac Book connected...Seems to be working here.