This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Re: AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satel
But I was wondering how it works between RBR and RBS. Where is the security if RBS syncs automatically to RBR? When you buy a set RBR/RBS they connect by default?
Then I turned on the RBR, then turned back on the reset factory RBS. The RBS did sync automatically to the RBR. Is the RBS in the config file so that the RBR will recognize it and sync aumatically? How can I get rid of him? By reset factory the RBR and start the config from scratch?
Re: AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satel
The sync password survives the resets - I’ve seen this too. I’m not sure it matters much - the chance of your repaired unit ending up at a neighbors house is minimal! If you really want to zap it, turn off the satellite. In the advanced options on the web GUI there’s an option to change the sync settings. Do that while the bad satellite is off. Then you’ll have to resync your good satellite with the base. Then you’re clean. But as I say not really that necessary.
Re: AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satel
In wireless settings of the RBR I changed the backhaul password when the RBS (satellite) was turned off, following the reset factory. RBS still managed to sync after turning on and is part of my network. RBS is of course wireless backhaul. No idea how to get rid of it.
Re: AX6000/RBK852 Wired Backhaul mode - Guest Network - No internet when connected through the satel
When you send it back to NG, the RBS will be fully cleared and probably go thru re-testing and evaluation. Just Turn OFF the RBR, Factory reset the RBS. Power it OFF and package it and ship it off. Turn ON the RBR and continue to use.
Netgear Support exchanged my satellite (RBS). It does not change anything to my issue.
I have no internet on the guest network when I connect throught the satellite. My devices are all properly connected to the satellite (i see that on both RBR and RBS gui) but I get the following message when browsing the web:
Safari could not open the page because the server stop responding or Safari can't open the page xxx.com because Safari can't establish a secure connection to the server xxx.com
I guess the last thing to do is to check another RBR...
Netgear Support exchanged my satellite (RBS). It does not change anything to my issue.
I have no internet on the guest network when I connect throught the satellite. My devices are all properly connected to the satellite (i see that on both RBR and RBS gui) but I get the following message when browsing the web:
Safari could not open the page because the server stop responding or Safari can't open the page xxx.com because Safari can't establish a secure connection to the server xxx.com
I guess the last thing to do is to check another RBR...
When I connect wireless devices to the wired backhaul Satellite on the guest network, they will connect properly but internet will not work. Safari can't establish a secure connection to www.xxx.com
What is really weird is that after a factory reset of the RBR I am able to create a configuration where the guest network will work correctly with wired backhaul satellite. I am saved this config (config A). After modyfing the IP range, the problem will appear. If I go back to the orginaly IP range or put back the config A, it will not work anymore. This is extremely confusing. It looks like the Guest Network on the wired backhaul satellite is only working after a factory reset and no important modifications of the parameters.
What is you idea?
I will talk to the Support to ask them to put me on contact with an Engineer. They must investigate it more seriously at some point.
Is there an Netgear Engineer on this forum willing to give his opinion?
I changed from 192.168.1.1 (default set-up) to 10.0.1.1 as you can see in the picture.
Before changing I saved the working config. When I restore this working config, I still have the issue; it looks like something changes on which I have no control There is no way to have access to detailed logs so no idea what is going on.
I changed from 192.168.1.1 (default set-up) to 10.0.1.1 as you can see in the picture.
Before changing I saved the working config. When I restore this working config, I still have the issue; it looks like something changes on which I have no control There is no way to have access to detailed logs so no idea what is going on.
After you make these changes, are you also restarting the devices connected to the Guest network and are they getting 10.0.0.x addresses? You may also need to forget the old Guest network and connect again after change the Orbi's IP address range.
Of course I have disconnected Wifi then reconnected. I have also done Forget Network on the Guest Network of my Iphone and even did reboot the Iphone.
As you can see on the picture, I am connected to the guest network 192.168.2.4 and the router (for the guest part) is 192.168.2.1.
I am very well connected to the wired backhaul satellite on the guest network but internet is not going through. This is more a DNS issue I would think.
This is my impressions:
- there are some DNS issues as 192.168.2.1 is not distributing at all the web addresses. Nothing is reachable but I am connected to the network itself and I can confirm it on the GUI too. It is as if there is no DNS for the satellite guest network basically. DNS access has been blocked for some reasons.
- I have read other threads on the guest network issues and apparently something was hard coded a few months ago for security reasons. I am wondering if the device I have is the same as yours. No access through telnet makes it very difficult to understand the set-up. This is why I have requested an Engineer to look at the detailed logs.
That would explain the "Safari connect connect to www.google.com" as there is no address book available apparently for Guest Network on the satellite any more...
Not sure what is really happening. Waiting for support desk answer today after this findings.
I have found files with logs showing my IPhone connection to the wired backhaul Satellite on the guest network but I cannot find files to show logs of internet connection.
I finally received a preliminary report from the support desk. They have reproduced and confirmed the bug (no internet on the guest network through wired backhaul satellite).
This issue has been escaleted to the developement department and basically they ask me to wait until they can fix it.
They will let me know when it will be adressed. Obviously it has not been reported by many users for the moment... I really wonder why as it is really a serious bug.
