- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Bose Activation Failed
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Bose Activation Failed
Bose tech support has all but said they can’t try anything else and it must be a setting in the router.
Anyone have experience with this?
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Bose Activation Failed
What bose product?
Is your phone connected to the 2.4ghz? Some of the poorer coded devices need the phone on the same band for setup.
What modem is the router connected to?
What firmware are you on?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Bose Activation Failed
Products: 700 Soundbar, 500 Home Speaker, Portable Smart Speaker
Band: with RBRE960 it has 2.4, 5, and 6 however it only displays as 1 single Wi-Fi option e.g. I don’t see WIFI2.4, WIFI5, WIFI6
Modem: I have Spectrum Fiber. I’m not sure what the modem is. They didn’t give me a choice to use my own (reason they gave was because it’s fiber)
Firmware: Orbi Router Firmware - V6.0.3.85
I do have the option of creating a WiFi-IOT (internet of things) band. I did try it but it too failed. I’m not certain if my phone was on that band or not though.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Bose Activation Failed
there should be a fibre gateway with a model number on it. Do you have that?
Also, are you using ios or android for setup?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Bose Activation Failed
I’ll try to get that information.
Using iOS. I have tried it on 2 different phones.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Bose Activation Failed
Make sure that icloud relay and private mac/ip address is disabled on the ios device.
We've seen issues on the apps when users are using those features on ios.
User | Count |
---|---|
15 | |
9 | |
2 | |
2 | |
1 |
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more