NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Brand new RBK753 losing connection
I just purchased the RBK 753 3 unit Orbi package from Costco and am having some connectivity issues with it so far. The issue that occurs most frequently is my Chromecast will lose connectivity. S...
Try turning OFF one or both RBS.
Haven't yet tried turning off either of the sattelites. Haven't yet seen another drop after reducing the Transmit Power Control. If I do I can give that a try.
Ok. Hopefully reducing the power will help you.
- I was still experiencing drops with the reduced power. I then unplugged first one, then both, of the satellites. I am still seeing the same behavior.
It happened yesterday to a second Chromecast device in a different room. This is the model without a remote. I just had to wait it out and it eventually connected.
It has also been happening with my phone occasionally as well (Samsung S21). I managed to catch a screenshot this last time. As you can see the signal strength appears to be fine. Even with the satellites disabled. Yet it lost its connection to the internet.So with the RBR alone, your seeing disconnections...
What is the current CTS value on the RBR? Be sure that CTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
If this is already set, I'd contact NG support and ask for additional help and information. Might ask about an RMA. Possible the RBR is faulty.
