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Forum Discussion
BG33
Oct 26, 2021Tutor
CBK752 Modem is very unstable, can i use just as a router
I have the CBK752 with one sattelite, when it is working it is great. However, it losses its internet connection almost daily, only way to get it back on is to unplug and plug back in. So, is there a...
rmarcare
Jan 11, 2022Apprentice
i have a call lined up with NG support this afternoon to discuss the intermittent wifi issue (i got the indigo light less than 24 hours after installing the RBS750 beta FW). requested a refund and/or access to the CBR750 beta FW (since i dont think the RBS750 FW has anything to do with the CBR750 disconnecting). anything else i should ask them while i have the senior tech on the line?
BG33
Jan 11, 2022Tutor
I spoke to Netgear support, did what they said and still same problem. I ended up replacing with a different high end separate Netgear modem and router ax4200 , now works perfect. Clear there is an issue with the cbr750 combo router modem
- rmarcareJan 11, 2022Apprentice
did they offer the replacement or did you have to go off and pay out of pocket?
- FURRYe38Jan 12, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status page:
This should look like this:
Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked 256 QAM 30 831000000 Hz -1.2 dBmV 37.3 dB 0 0 2 Locked 256 QAM 1 651000000 Hz -1.3 dBmV 36.5 dB 0 0 3 Locked 256 QAM 2 657000000 Hz -1.3 dBmV 36.5 dB 0 0 4 Locked 256 QAM 3 663000000 Hz -1.0 dBmV 36.7 dB 0 0 - rmarcareJan 20, 2022Apprentice
circling back on this. my system was up and running for a week and woke up this morning with the router front LED magenta, router back LED off, and satellite back LED green. downstream/upstream channels below: