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Forum Discussion
Clark_
Jun 28, 2023Follower
CBR 750 Router LED ring color
After my CBR 750 router boots up, the pulsating white LED ring turns to a solid white ring. It will not progress past a solid white ring. The is no internet connection.
The manual does not say white a sold white LED ring means.
Does anyone know what a solid white LED ring on the CBR 750 router means?
How do I get past this and connect to the internet?
Thanks
2 Replies
- CrimpOnGuru - Experienced User
Were it not so sad, it would almost be funny that Netgear never describes the meaning of the Ring LED in the User Manual, except for this:
Chapter 10 of the User Manual describes troubleshooting the internet connection:
https://www.downloads.netgear.com/files/GDC/CBK752/CBK750_UM_EN.pdfBoth the User Manual and the Installation Guide mention a requirement for the Internet Service Provider (ISP) to activate the cable modem on their system. Have you talked to them?
https://www.downloads.netgear.com/files/GDC/CBR750/CBR750_QSG_EN.pdf
- CrimpOnGuru - Experienced User
p.s. on other Orbi routers, the ring light has specific meanings:
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean
If this is a new purhase, it might be worth taking advantage of the 90 days of "complimentary support" and talk to Netgear.