CBR750 now not working with Xfinity

Hi cshep5528 , Heyrip , night64 , (cc: FURRYe38 , Blanca_O ),

If this has been after an Xfinity upgrade in your neighborhood, has Xfinity/Comcast field service technician come out to your home to verify signal strengths and troubleshoot?

Believe it or not, I have been a Xfinity/Comcast broadband customer for the last 23 years (Earlier it was "branded' as @Home, ATT, Comcast and now Xfinity). I've owned my Netgear Orbi CBK752 bundle (CBR750 (Cable Modem/Wireless Router) + RBS750 (Mesh Satellite) since November 2020. There have been a couple of Netgear firmware updates that had "issues", but I am past that now, thanks to FURRYe38 , and other Netgear Community members.

Xfinity recently "upgraded" their infrastructure in my neighborhood and had maintenance, after which I had severe degradation of performance - decrease in speed and stability issues. Remote troubleshooting with reseting at my end re-provisioning at Xfinity end did not seem to resolve the issues!

Xfinity sent a field service technician to my home to take a look at my signals and issues. Being a 23 years Xfinity  customer, there was a "legacy" device outside my house where the fiber optic was dropped. Savvy field service tech spotted and removed it and I am etting 1.4+Gbps down and 40+Mbps up (subscribed to 1.2Gbps up and 35Mbps up) .

Also, if you have not reached out yet, please do so  to Xfinity forum (Xfinity Community Forum > Internet > Your Home Network https://forums.xfinity.com/topics/your-home-network/602d56f9e6b3965d18e3a596

IMHO & YMMV

Wishing all a very Happy New Year,

Al