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Forum Discussion
cbassins
Aug 25, 2020Aspirant
CM1150v + Orbi RBK752 - Wifi and Wired Connection Issues
Hi, I just purchased a Netgear CM1150V cable/telephone modem along with an Orbi RBK752 Mesh system for my Xfinity service. I had Comcast activate the modem. I was able to get an internet con...
Mstrbig
Aug 26, 2020Master
cbassins wrote:
That's exactly right -
CMV1150V -> Orbi RBR750 -> Netgear JGS524NA -> Engenius and certail devices
I'd prefer to use the Orbi Mesh system for everything, but was thinking of keeping the EnGenius extender for some of my existing WiFi devices that don't really require much bandwidth (smoke detectors, thermostat), so that I didn't have to change the settings for every device.
My phone is plugged into a RJ11 phone jack, as it's a phone service through Comcast.
Any ideas on what else I could try?
Sometimes it's best to strip down the system for testing purposes.
I would disconnect everything connected to the Orbi router and satellites, if any, then test WIFI and wired using a laptop.
Then if successful, plug the next device in, whether it's the switch or other devices. And test again. If the switch, extender or device is causing the issue, you should be able to find and isolate it.
Do you have another switch you can use for testing purposes or eliminate it temporarily from the chain?
cbassins
Aug 26, 2020Aspirant
I don't have an extra switch, unfortunately.
I can try connecting the Orbi router to my laptop to ensure that it's working. I think that could verify the hardwired ethernet signal from the router.
Any idea how I could go about trying to figure out why my Orbi WiFi is only semi-working with some devices and not others? Does it have to do with the security level or other settings?
- MstrbigAug 26, 2020Master
cbassins wrote:I don't have an extra switch, unfortunately.
I can try connecting the Orbi router to my laptop to ensure that it's working. I think that could verify the hardwired ethernet signal from the router.
Any idea how I could go about trying to figure out why my Orbi WiFi is only semi-working with some devices and not others? Does it have to do with the security level or other settings?
Are just WIFI connected items are working or wired devices too?
Go into orbilogin.com and check all your settings.Chgeck everything under Advanced/Security like Parental Controls, Access Control, Block Sites, Block ServicesSchedule
- plemansAug 26, 2020Guru - Experienced User
cbassins wrote:I don't have an extra switch, unfortunately.
I can try connecting the Orbi router to my laptop to ensure that it's working. I think that could verify the hardwired ethernet signal from the router.
Any idea how I could go about trying to figure out why my Orbi WiFi is only semi-working with some devices and not others? Does it have to do with the security level or other settings?
Try it with the satellites direct wired to the router. Not through the switch.