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Forum Discussion
Can you check my Orbi logs? Keeps restarting or dropping wifi or something weird..
Hey Below this post, I'll paste the logs. It may reveal something, it may not. But it's all foreign to me so thought I'd put it here just in case. The problem is that we seem at random, to lo...
The attached picture just shows the text of what you just posted here. Not much to go on here.
What orbi model system do you have?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Sorry that was dumb, attached a better screenshot now...
I have the RB850's 1x router 1x satalite
Firmware: V4.6.14.3_2.3.12
I dont think the modem is the problem because
1. The wired connections are all fine and serve a constant 500mb download
2. The connections downstairs (even wireless ones) dont seem to have a problem.
To add to this, i have just connected my Mac via wire to the satellite and my connection is now rock solid. When I sit and watch the Wifi in the network settings though, it keeps disconnecting every few minutes. So the satellite deffo isnt rebooting itself at least
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the front LED on the RBR turning PINK when this happens?
I'm seeing lots of Internet Connected messages with in a short period of time. RBR maybe having problems with the ISP Modem or services here.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?I dont think it is an RBR issue because as I said, the internet is fine downstairs (where the RBR is)
And also it is great everywhere when connected via wire. For example, I tried my iMac via wire into the problem satellite and the internet was flawless. It's only a wireless via satellite problem.
I changed channels yesterday from 11 to 1. And today the wireless isn't cutting out, but it is still slow. I get about 100MB, bad ping. Im sat 2 feet from the satellite so should be getting closer to 3-500mb
We have 6 neighbours that I can see via wireless connections. I know where I am has a lot of 'satellite' internet - via big ariels on their roofs. Because the residents around here don't know any better and just have that installed even though we all have fibre to the property available.... not sure if satellite internet could be a real demon to wireless noise.
