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Cannot connect LG TV to orbi RBR 850 wi-fi
Hi, I just bought a new LG 4K TV, and it will not connect to my orbi network (AX 6000). I have googled like crazy. I called LG - was able to connect the TV to a phone hotspot. I checked the...
luckily best buy will take it back no questions asked. the samsung is only $40 more - and a better TV - so I think that's the safe route.
I was just trying to be cheap, since an outdoor TV in Florida is a 2-year bet if you're lucky.
Regardless, you guys have been incredibly helpful. I'm picking up the other TV later today, so I'll let you know the end of the saga.
grady7 wrote:Thanks again.
Tried that sequence - including thefactor reset - same result.
If it's the only device you are having issues with, it may be the TV having a WIFI problem.
Is it possible to run a temporary network cable to see if it makes a connection?
Also you could try setting up the TV network with a static IP address and DNS server. Depending on your setup it would be something like:
ip address: 192.168.1.75
subnet: 255.255.255.0
gateway: 192.168.1.1
DNS: 192.168.1.1
I was able to get the TV to connect to a phone hotspot, and everything worked great.
It would connect when I took all of the security protocols off the orbi, but it wouldn't stay connected even then.
I'll try the static IP option today to see how that plays. The wife is looking at bestbuy now, so my time to fix is running short. Lol.
grady7 wrote:I was able to get the TV to connect to a phone hotspot, and everything worked great.
It would connect when I took all of the security protocols off the orbi, but it wouldn't stay connected even then.
I'll try the static IP option today to see how that plays. The wife is looking at bestbuy now, so my time to fix is running short. Lol.
How far is the TV from the router or satellite?
What security protocols are you referring to?
I feel it is a TV issue, as I have 6 TVs, Samsung, LG, Vizio, all 4k, hooked up wirelessly with no issues. The only issue I have is the Vizio and LG have to be reconfigured every time I reboot the router or a power glitch happens. Both manufacturers admitt it is a bug in their systems. It's no big deal as it only takes 5 minutes, but still annoying.
The TV is basically beween the router and the satellite. There is an xfinity wireless box right next to the TV location, and it's hooked to the orbi with no issue at all.
As per FURRYe38's recommendation, I turned off the WPA2 / AES setting and went to "none". This is when the TV would connect, but it just wouldn't stay connected.
I talked to LG, and they admitted it was an issue, but they thought it was an issue with the MAC filter. I confirmed I have no MAC blocking in place at all.
Any chance LG can fix the TV for you. Seems to be a bad wifi module.
