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Forum Discussion
Cannot sync Orbi RBS50Y outdoor satellite to new Orbi RBR850 router.
Hello Community, I am copying my post here, that I subbmitted to Netgear support, but have not received any reply. Thank you for your assistance! <copied text> I spoke with a woman in tech ...
Well, after waiting two months for a fix or firmware update, I just returned my Outdoor Satellite for a refund, and I was VERY unhappy about doing so. The rest of the one-thousand dollars + I spent was in large part motivated by the Outdoor Satellite component and was not happy I couldnt get it to work.
Sorry to say, Netgear support did nothing for ME, provided no solutions, and just said a firmware update would be pending.
Glad to hear SOMEONE managed to hack this :)
I returned mine long ago (I was the one who started this). You would think Netgear would have made a fix for this way before now. It seems that NG is using the Community to figure out their fixes. It is still in workaround status. There is no fix. Netgear should manufacture a new product that will work with an AX system, and GIVE that new product to anyone who complained about the RBS50Y's inability to properly mesh with their Orbi AX!
I originally bought my RBS50Y to go with my RBR850. It did not do what the ad eluded to, tech support was worthless (still are) and gave me some false information about a firmware fix that still has yet to hapen. Afterwards, I returned the item for a refund.
Yes you did and thank you for that!
It is on the website now, buried in the spec details, that this is not compatible with AX > "Note: Only supports ac routers." but you have to definitely look for it, and of course the average consumer wouldn't even catch that (or understand what it means).
Kind of goes against the idea of calling this an Orbi "System" at all
Exact same experience I had. They said a firmware fix was coming. I kept mine for over a month waiting, and finally returned it.
- Yeah, it's a crock.