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Forum Discussion
rcmack
Jul 03, 2021Aspirant
Devices not connected to satellites - RBK753
Today I have noticed two issues with my Orbi RBK753 system with a router and two satellites. 1. I connected by old TP-Link Archer AC2800 via ethernet to one of the satellites, disabled DHCP and ...
- Jul 03, 2021
Did you power off both RBR and RBS after updating FW for 30 seconds then back ON?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
rcmack
Jul 05, 2021Aspirant
Thanks for your replies. The house is about 1500 sq ft over 3 floors and i had seen devices connected to the different satellites previously.
Rebooted the router a few times over 2 days and it looks like that has fixed the issue. I am now seeing all devices spread across the routers. I was seeing it if I connected directly to the satellite, but now I can see it in the app as well.
thanks for your help.
FURRYe38
Jul 05, 2021Guru - Experienced User
Good to hear.
Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Please mark your thread and solved so others will know.
Enjoy.