NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BPDriscoll60's avatar
BPDriscoll60
Aspirant
Sep 20, 2024
Solved

Disneyplus.com blocked

Recently, I have not been able to access Disneyplus.com on any device connected to my Orbi network, either WiFI or hard-wired. However, I can use my phone's Wireless connection to access Disneyplus.c...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 20, 2024

Was it working after v.31 FW was applied to the Orbi system? 

BPDriscoll60's avatar
BPDriscoll60
Aspirant
Sep 20, 2024

Yes it did work after it was applied. That firmware was applied to the router back in May of this year. This issue had cropped up with in the past month.

 

Thank you

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 20, 2024

    OK. Let us know if a power cycle helps. 

    Is IPv6 enabled on the RBR? 

     

    Something to try, if IPv6 is enabled, set a custom IPv6 DNS to something like Cloudfare or Quad9

    Or even try setting one of those to a custom IPv4 DNS address on the RBRs web page. 

    • BPDriscoll60's avatar
      BPDriscoll60
      Aspirant
      Sep 20, 2024

      Hello,

       

      I checked the IP v6, and it was set to 6to4. I changed it to Autodetect and then put it in DHCP. I tested DisneyPlus.com, and I was able to get connected. I did change the IP v4 DNS setting to CloudFlare in my early troubleshooting, but that didn't resolve anything. I think we are good for now. Thank you for your assistance.