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It's ridiculous that we have to "beta test" what is a production firmware and to come up with "workarounds" just to fix Netgear's lack of quality control. Should we just hold off on this firmware update? I'm still on V4.6.8.2_2.1.9 which I had to do a factory reset/restore config to fix the web admin/app admin lock out fiasco.
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,
If this was any other company, they will be burning the midnight oil to find and fix the issue. With NG we will be lucky to get a "fix" in about 2 months optimistically.
@codejanitor If you think that Netgear is not working towards a solution for this, you are mistaken. Unfortunately, sometimes it takes a while to find the problem, then a solution to that problem, then get it tested internally and externally.
I do agree it is taking a long time but as an IT professional for over 45 years, I also know that sometimes it isn't as easy as people want to think it is - and fixing something while insuring you don't break something else can be quite tedious and difficult.
We are all looking forward to the correct solution to be provided. But I would rather wait and get the RIGHT solution, than have NG rush a fix out that causes other issues. We all know that exact thing has happened multiple times in the past and not rushing a half-baked solution is most likely the direction NG engineers have been given from higher ups.
Whats in this thread is as fix for mysterious reboots on RBRs for those that are seeing this. There are some that are not having any problems with reboots so this fix is not needed.
@PuppyCrack wrote: What was the fix? Just the firmware?
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,
Tack on another week for me. So interesting how the logs appear to be the source of the issue, I suspect the email logging has a house cleaning process that happens to prevent some kind of system process leak that occurs with the log process?
Hopefully this is located and fixed long term, but the work around has made my Orbi experience like it was when I'd purchased the RBK753 over a year ago.
I solved all my Orbi problems, firmware and otherwise. Now using an ASUS mesh. It's been real NetGear, and it's been fun, but it hasn't been real fun....
You can disable mail logging if you don't wan't to received emails and system should keep going. It's only when a factory reset and setup from scratch and don't re-enable email logging does the problem re-appear.
Tack on another week for me. So interesting how the logs appear to be the source of the issue, I suspect the email logging has a house cleaning process that happens to prevent some kind of system process leak that occurs with the log process?
Hopefully this is located and fixed long term, but the work around has made my Orbi experience like it was when I'd purchased the RBK753 over a year ago.
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,
I have 1x RBR850 and 3x RBS850 with 70+ connected devices on my network.
All was working fine for the 12 months I've had this setup and suddenly on July 14th the router started to drop connection from the internet fiber gateway as well as dropping DHCP to all connected devices.
I upgraded my whole setup to Firmware Version 4.6.8.5, did a factory reset on the RBR850, applied all my previous parameters from a backup, and enabled the Email Logging quick fix as described.
It did work for 1 day and then connection dropping problem came back.
My second attempt has been working since 4 days and here is what I did.
Factory reset the RBR850, re-created my parameters configuration from scratch and not from a backup, applied the Email Logging quick fix with a emailing frequency every hour instead of every day.
I am guessing the process of emailing logs is clearing out file space thus preventing the RBR850 to go in the buggy mode.
And because I have 70+ connected device, I have to run this process on an hourly basis instead of daily basis.
Hope this helps.
I almost dropped my Orbi setup to buy something else, this forum was quite helpful.
Looking forward to the new firmware version with the permanent fix.
Be sure to make a new back up since you FR and set up from scratch.
Yes NG knows of this issue with the RBR reboot, logging and email logging.
You have a lot of device so I guess you need to email log hourly. You can try disabling email logging and see if the system continues to work ok. I found that after I had email logging enabled and the system worked for 3 days, I just unchecked the disable box for email logging and the system continued to work with out any reboots. Only when I FR and setup again did the reboots return.
Ya, no idea when that fix will come in.
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,
And just to give you more confidence of stability mine is at 39 days and the only reason not longer is I updated the latest firmware but before this was up for weeks as well...
