I have a NetGear Orbi CBR750 modem/router with on mesh satellite. My Epson XP-610 printer will not connect when the satellite is enabled on my network. I see 2 of the same SSID for my network on the printer Wi-Fi setup wizard. I suspect 1 is the modem/router and the other is the satellite. Is my printer getting confused by the multiple SSID’s?
Printer Error Message: Connection failed. *Multiple network names (SSID) that match your entered name have been detected.
Both my router and printer are running the latest Firmware versions.
Printer was connecting before I updated my router firmware.
20211007: Updated CBR752 router & RBS752 satellite firmware from 3.2.18.2 to 4.6.5.8
The printer connects when I turn of the Orbi Wi-Fi Satellite/Extender device.
While, I am not sure of this, I suspect that this is one of those - the printer accesses WIFI using the 2.4 Ghz, while your phone connects at 5.0 Ghz. (Since the mesh system allows you to access at either).
This will sound silly (but i have had so many devices that have this issue (It only matters when I am first setting something up. (After the initial setup, the 5.0 and 2.4 dont' seem to be an issue (except with Google Chromecast)
Okay, the 5.0 must be a little faster, but it doesn't do very well travelling through thick walls. the 2.4 Ghz seems adequate for me for everything - I don't notice it). So, how do i get my phone to connect at 2.4 Ghz? - in my house, if I go to interior stairways or my bedroom - press the Wifi button on my phone to turn it off, and press it again to reconnect - then it is at 2.4 Ghz). I can also do this by stepping outside my front door - or going in my driveway.
Now for me, I can tell if I am connected at 2.4 because the icon for casting to my google chromecast appears on things like Hulu, HBOPlus, DIsney, AmazonPrime) That icon does not even appear if my phone is connected at 5.0. (I know, I know - there shoudl be a way to tell which network I'm on, but I haven't found it). The google Chromecast thing is something that I only came across because I have 4 teenagers. And during covid - when we were all stuck at home, we upgraded our internet, and upgraded a home theater so everyone had something to do. But it was hit or miss on trying to chromecast to our large television. One time, one of the kids told me (Our large tv is in the basement near the modem and router) " Dad, if we go out of the basement, then the chromecast icon appears, and we can chromecast). I had a hard time believing that was true - but a couple of the kids confirmed it. THat was over a year ago, and I have verified that it is indeed true - many many times.
I now have dozens of smart plugs made by various manufacturers. We also bought an internet-ready washer and dryer and refrigerator. All of these require 2.4 - and I have used the same tactic on every single one of them during the initial setup. (For a while I would go outside and sit in my car to access the internet) - and then come back in to set up the device. SInce then I have learned where the spots are inside my house that will allow me to access the wifi at 2.4.
So, while I don't know for sure that your printer only connects at 2.4 - I am guessing that it does. 5.0 doesn't travel well through walls - and it doesn't travel as far. So you can go away from your house and try to find out where is the farthest away that your phone allows you to access your wifi. (That will be at 2.4). Once you are connected at 2.4 - it seems that your phone stays at 2.4 even if you come back into the house (at least for a while - I think eventually your mesh system will switch it to 5.0 without you noticiing). At least the google chrome works for a while from an alternate room, but then it doesn't (and I have to leave the room again to get back on the 2.4).
It would have been better (in my opinion) if they required two different network names - and forced you to choose the 2.4 or 5.0. . As it is, you have no way to choose the one you really have to be on.
While, I am not sure of this, I suspect that this is one of those - the printer accesses WIFI using the 2.4 Ghz, while your phone connects at 5.0 Ghz. (Since the mesh system allows you to access at either).
As you write, the wireless clients can always access on either band (signal level permitting), this is not an issue at all. Even if a wireless client does see two, ten, or more BSSIDs with the same SSID network name - there is nothing wrong with it. Never was in fact. Just **** WiFi garbage (like many of these power plugs I'm afraid). That's why consumer and business Mesh have _one_ SSID on air, regardless if these are 2.4 GHz, 5 GHz, the new 6 GHz, or the 60 GHz bands.
Messages: *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID).
Solutions: The same SSID may be set on several access points. Check the settings on the access points, and change the SSID. ===
A complete nonsense andridiculous solution, except as an indication of potentially rouge wireless APs from a bad neighbor or employee. We talk of a prnter, not a security scanner here.
It's industry standard to operate many access points on different bands using the same SSID to allow simple operations since the existence of the IEEE WiFi standards. Yes, we operate wireless networks for >> 20 years with such set-ups, replaced since several times "just" for technology updates. This is not something new to these consumer "Mesh" systems. And then there should be a way to bypass this show stopper message. A wireless client must be assigned to the SSID, and never limited to the BSSID (what certain IoC products still do, too - C is for Crap).
The only problem existing in reality was that certain dual-band consumer router wireless prohibited commonly used discovery protocols like IPv4 broadcast, Multicast, ... between the two bands and sometimes to the wired LAN, too. Here again: Router crap.
This will sound silly (but i have had so many devices that have this issue (It only matters when I am first setting something up. (After the initial setup, the 5.0 and 2.4 dont' seem to be an issue (except with Google Chromecast)
Lots of IoC have even worse "discovery" Apps "requiring" e.g. a mobile to connect to the 2.4GHz band. Completely irrelevant, just poor code. What technically happens by many WiFi discovery Apps is that these initial discovery stop is looking for some "hidden" default SSIDs (network names), creating a temporary connection to the not yet configured IoT, and pushing the correct config (SSID, security mode, and security key typically), then trigger a IoC reconnection, and return to the normal SSID. Here the "second" discovery step - on decent network devices fully transparent (IP broadcast, Multicast, or proprietay IP protocols). Explained many times - won't repeat everything here.
