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Forum Discussion
muusicman
Mar 17, 2024Aspirant
Frequent Wi-Fi Drop RBK 852
I have been experiencing what is seemingly Wi-Fi drops several times a day for the last 4 years since I’ve been an Orbi user. I’ve not seen the offline light pop on on the main router as it’s in the r...
CrimpOn
Mar 18, 2024Guru - Experienced User
It might be worth experimenting with a different web browser. Generally, I would expect a WiFi 'drop' to result in a notice on the affected computer claiming, "No Internet". and if a person opened another WiFi device (smartphone, tablet, etc.) and brought up the list of available WiFi networks, the Orbi network would not appear on the list.
muusicman
Mar 18, 2024Aspirant
Currently I don’t use the wired PC. I’m currently using the monitor on my PS5 so I can game and watch a video stream at the same time. It’s just all weird. Since I’m disabled and in poor health I use the internet a lot and it’s very important Top me. I just want it to be as good as it can be. Might I have the Orbi configuration somewhat wrong? I’d love it if someone corps help me configure it correctly or at least step me through it so I can see if I have it correct already.
- CrimpOnMar 18, 2024Guru - Experienced User
The question about 'wired' devices was intended to explore options for troubleshooting. i.e.
- Does the WiFi actually 'drop'? or
- Is there something wrong with the PS5?
One of the common diagnosis tools with portable WiFi devices is, "Try it on another WiFi system." If the problem exists on other networks, it is more likely to be the device.
Hard to do with large devices that are connected to keyboard, mouse, and monitor.
Another diagnosis step would be to run a program that 'watches' the internet connection. There are programs that will send out a network ICMP message (often called 'ping') to some prominent internet host, such as Google.com every couple of seconds and see how long it takes for the response. Ping Plotter 5 for Windows is one such tool. Have no idea what is available for PS5 (sorry).
- muusicmanMar 18, 2024AspirantMan that's all confusing to me lol. I’m rather stupid with all this stuff. Also, highly stressed because of all the issues.