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Forum Discussion
Frustrated, MOEN Water Shut Off Valve Disconnecting From Orbi RBR750
Hi, My MOEN Smart Water Valve always connects to the RBR750 and then disconnects after 1 hour. I am told by support for the Orbi mesh system make sure to have band steering turned off to have a mo...
2 satellites. RBS750.
One more wrinkle. When I was researching this I was told you need to be on 2.4 dedicated ghz. This is forum boards I have read. So I went out and purchased a TP Link WiFi Access Point TL-WA801N, 2.4Ghz 300Mbps
I plugged that into one of the RBR ethernet ports and so I have a dedicated access point at 2.4ghz. And unfortunately just like Orbi, connects and then 1 hour later disconnects.
And finally had plumber put in a brand new replacement of the Moen Smart valve to make sure it wasn't a lemon and same issue of disconnecting.
Something you can try, On the TPLink, set up the TPLink for same SSID name and PW as what is on the Orbi router. Then connect the device to this AP. After it connects to the TP-Link, Power it OFF. The device should auto migrate to the Orbi SSID name.
Also what is the size of the home in Sq Feet?
Does the device disconnect if you turn OFF one or both RBS?
If still fails to keep connected, may need to try the FW update.
andrewsolo wrote:
2 satellites. RBS750.
One more wrinkle. When I was researching this I was told you need to be on 2.4 dedicated ghz. This is forum boards I have read. So I went out and purchased a TP Link WiFi Access Point TL-WA801N, 2.4Ghz 300Mbps
I plugged that into one of the RBR ethernet ports and so I have a dedicated access point at 2.4ghz. And unfortunately just like Orbi, connects and then 1 hour later disconnects.
And finally had plumber put in a brand new replacement of the Moen Smart valve to make sure it wasn't a lemon and same issue of disconnecting.