Guest Password on RBR750 Orbi Doesn't Work

[wagnermba]

Hi: I set a guest password for my RBR50 Orbi Router -- using Orbi app on iPhone and also from the web admin page.  But, whenever I try to login to it via phone or computer, it says "incorrect password."  I've confirmed I'm using the correct one (that includes a cap letter, three numbers and two punctuation marks).  I changed the Guest WiFi Settings security method from WPA2-Personal to WPA/WOA2-Personal and neither made a difference.  I also rebooted the router via the Orbi app. Any other suggestions?  Thanks!

[FURRYe38 · Accepted solution]

What Firmware version is currently loaded?

What devices do you have connected? 

What special characters are you using?

As a test, does Password123 work if you set this using the RBRs web page? 

[FURRYe38 · Accepted solution]

What Firmware version is currently loaded?

What devices do you have connected? 

What special characters are you using?

As a test, does Password123 work if you set this using the RBRs web page? 

[wagnermba]

Thank you.  By removing special characters (exclamation marks) it works great.  Thanks!

[FURRYe38]

Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡