Orbi WiFi 7 RBE973
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Headaches from Orbi WiFi 6

Rick900
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Headaches from Orbi WiFi 6

Sixty days ago I purchased an Orbi WiFi 6. It worked great, and produced the best Internet speeds we have ever had.  My wife and I were quite pleased. We began having headaches and brain fog, which went on for about three weeks.  We even tested for Covid in trying to discover what were causing our severe headaches.  We finally realized the headaches and brain fog started shortly after installing the Orbi router.  I unplugged the Orbi and connected our old Netgear Nighthawk.  In a day our headaches were gone.  In a few days our brain fog was lifting.  After about two weeks I connect the Orbi again, and our headaches returned.  We are again using the old Nighthawk.  I called Netgear asking about returning this $360 router, and was told I could not because it was over 30 days since I purchased the router.  The product made us ill and we should be able to return it within this short period of using it.  I do not know if other people have experienced this problem, but it is important to have this discussion.  There seems to be a health issue that should be researched.

 

Message 1 of 3

Re: Headaches from Orbi WiFi 6


@Rick900 wrote:

Sixty days ago I purchased an Orbi WiFi 6. It worked great, and produced the best Internet speeds we have ever had.


While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Orbi WiFi 6 (AX) and WiFi 6E (AXE) - NETGEAR Communities

Maybe someone there has had similar experiences.

Message 2 of 3
FURRYe38
Guru

Re: Headaches from Orbi WiFi 6

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 


@Rick900 wrote:

Sixty days ago I purchased an Orbi WiFi 6. It worked great, and produced the best Internet speeds we have ever had.  My wife and I were quite pleased. We began having headaches and brain fog, which went on for about three weeks.  We even tested for Covid in trying to discover what were causing our severe headaches.  We finally realized the headaches and brain fog started shortly after installing the Orbi router.  I unplugged the Orbi and connected our old Netgear Nighthawk.  In a day our headaches were gone.  In a few days our brain fog was lifting.  After about two weeks I connect the Orbi again, and our headaches returned.  We are again using the old Nighthawk.  I called Netgear asking about returning this $360 router, and was told I could not because it was over 30 days since I purchased the router.  The product made us ill and we should be able to return it within this short period of using it.  I do not know if other people have experienced this problem, but it is important to have this discussion.  There seems to be a health issue that should be researched.

 


 

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