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Forum Discussion
msinex
Jul 26, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
Validus
Mar 31, 2021Luminary
The DNS Errors issue only affects IPv4.
My ISP doesn't support IPv6, but I've found a very odd fix to the problem.
Under your router admin > advanced > advanced > IPv6
I changed the Internet Connection Type from "Disabled" to "6to4Tunnel", the rest I just left as automatic, applied and also rebooted the PC. Websites that showed the DNS Probe Finished message before no longer display that error and will load just fine. It seems to of magically fixed it and I still have a IPv4 address. Maybe someone else can explain why this works?
Netgear Armor enabled or not, not a problem. I can also use the default ISP provided DNS, no problems or delays anymore.
lof
Apr 01, 2021Guide
Validus wrote:The DNS Errors issue only affects IPv4.
My ISP doesn't support IPv6, but I've found a very odd fix to the problem.
Under your router admin > advanced > advanced > IPv6
I changed the Internet Connection Type from "Disabled" to "6to4Tunnel", the rest I just left as automatic, applied and also rebooted the PC. Websites that showed the DNS Probe Finished message before no longer display that error and will load just fine. It seems to of magically fixed it and I still have a IPv4 address. Maybe someone else can explain why this works?
Netgear Armor enabled or not, not a problem. I can also use the default ISP provided DNS, no problems or delays anymore.
That is interesting. I went ahead and returned my units yesterday. Only affecting IPv4 makes sense as it's affecting quite a few people but not everyone. If there's a firmware fix like there should be I'd happily re-buy. Have you noticed in your situation any performance/speed changes with the 6to4Tunnel option?
- ValidusApr 01, 2021Luminary
With the 6to4Tunnel enabled on the Netgear Orbi Router.
Ping is still low and the same. Performance is also the same, with same download and upload rates.
The internet still uses an IPv4 Address. My ISP doesn't support IPv6.
The wifi device all still use IPv4 Addresses as well.
The network now shows the router to have a IPv6 Address available, can still use the IPv4 one. DNS has changed to IPv6 Addresses as well, but still using IPv4 ones.
The DNS errors from before have not shown at all anymore from testing and daily usage.