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Forum Discussion
Intermittent DNS lookup failures on RBR850
Intermittent DNS lookup failures RBR850 I've been using the Orbi RBR850 for several months now and I'm constantly having issues with DNS that I've NEVER experienced with any other router I've ever u...
Have you contacted NG support about this?
NG doesn't give information on when new FW verisions are released.
MarcinR wrote:Does anyone know if there's some ETA from Netgear to fix the Intermittent DNS issue on RBR50? It's barely usable. I'm thinking of giving it back to the reseller as faulty thing. How much time can it take to the company for fixing trivial problems?
Yes, I'm in contact with NG support. Thought it is painful to create a case. First upgrade all firmware (despite of the fact there's no DNS related fixes in any release notes), then they suggested ISP DHCP and Netgear DHCP may interfere. The only problem I have is automatically configured DNS server (i.e. 10.0.0.1, which is also the address of my RBR50) this DNS does not work. When I set a client manually 8.8.8.8 it works like a charm.
I wonder if NG is checking issues reported on this forum to fix them proactively. My support (in Poland) told me this is the first time someone reports this kind of issue.
I'll perhaps reconfigure RBR to work in AP mode as a workaround.
This is an ongoing issue. I was working with the engineers on this for a while. Once in AP mode, it will work like a dream, but you will lose features such as port blocking, which my ISP router cannot do
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?AP mode is a work around for this espeicially if you have a ISP Modem with a built in router.
Please reference this forum thread and this one to the Polish NG support team:
MarcinR wrote:Yes, I'm in contact with NG support. Thought it is painful to create a case. First upgrade all firmware (despite of the fact there's no DNS related fixes in any release notes), then they suggested ISP DHCP and Netgear DHCP may interfere. The only problem I have is automatically configured DNS server (i.e. 10.0.0.1, which is also the address of my RBR50) this DNS does not work. When I set a client manually 8.8.8.8 it works like a charm.
I wonder if NG is checking issues reported on this forum to fix them proactively. My support (in Poland) told me this is the first time someone reports this kind of issue.
I'll perhaps reconfigure RBR to work in AP mode as a workaround.