router: \"mesh\" 192.168.49.4
satellite: \"mesh1\" 192.168.49.5
satellite: \"mesh2\" 192.168.49.6
I can access all these devices with no difficulty from Chrome and Firefox from my Ubuntu 22.04 system, so long as I enter their IP addresses in the browser URL field. I can also access the two satellites as http://mesh1 and http://mesh2. However when I attempt to acess the router (remember it is configured as an AP) as http://mesh I get:
ERROR 500: Internal Server Error
This is a new problem. It used to work perfectly. I cannot remember configuring anything new in many months. Of course I have power cycled everything, no joy. My current firmware is V4.6.14.3.
When accessing the router with chrome and firefox, there are slightly different fields in the headers, depend on whether the hostname or IP address is entered in the URL. So it is difficult to find just one field different. So for this email, I used \"wget\" to access the router, and monitored it with Wireshark. I have attached the output of both queries.
Here is the TCP trace from:
% wget http://192.168.49.4
Here is the TCP trace with:
% wget http://mesh
As you can see above, the two HTTP queries are identical, except that the sucessful query has the field:
Host: 192.168.49.4
While the failed query changes that field to:
Host: mesh
This looks like a newly introduced error in a recent firmware update. Can anyone think of another explanation?
","kudosSumWeight":0,"postTime":"2023-08-30T11:03:43.342-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":3,"currentRevision":{"__ref":"Revision:revision:2332496_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4753},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:2332496":{"__typename":"Conversation","id":"conversation:2332496","solved":false,"topic":{"__ref":"ForumTopicMessage:message:2332496"},"lastPostingActivityTime":"2023-09-26T14:09:47.767-07:00","lastPostTime":"2023-09-26T14:09:47.767-07:00","unreadReplyCount":17,"isSubscribed":false},"ModerationData:moderation_data:2332496":{"__typename":"ModerationData","id":"moderation_data:2332496","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:2332496_1":{"__typename":"Revision","id":"revision:2332496_1","lastEditTime":"2023-08-30T11:03:43.342-07:00"},"ForumReplyMessage:message:2332560":{"__typename":"ForumReplyMessage","id":"message:2332560","conversation":{"__ref":"Conversation:conversation:2332496"},"author":{"__ref":"User:user:380593"},"entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2332496/message:2332560","revisionNum":1,"uid":2332560,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"subject":"Re: Internal Server Error when hostname used","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:2332560"},"parent":{"__ref":"ForumReplyMessage:message:2332514"},"body":"Thanks for providing the recording showing the DNS resolution.
\n\n
Version V4.6.14.3 appears to have been out since 12/1/2022 (almost nine months). Unless this system was just recently updated, the firmware seems unlikely to be the cause of the change in behavior.
\n\n
My Orbi requires authentication. (user, password) Do you have those parameters in a configuration file, rather than on the command line? It appears that more parameters are required to get the output in your post. All I get is this:
\n\n
C:\\Users\\Dick>wget.exe 192.168.1.1 --user=admin --password=xxxxxxxxx\n--2023-08-30 16:13:45-- http://192.168.1.1/\nConnecting to 192.168.1.1:80... connected.\nHTTP request sent, awaiting response... 401 Unauthorized\nAuthentication selected: Basic realm=\"NETGEAR Orbi\"\nConnecting to 192.168.1.1:80... connected.\nHTTP request sent, awaiting response... 200 OK\nLength: 531 [text/html]\nSaving to: 'index.html'\n\nindex.html 100%[=================================================>] 531 --.-KB/s in 0s\n\n2023-08-30 16:13:46 (7.90 MB/s) - 'index.html' saved [531/531]\n\n
\n\n
One of the 'missing features' in Orbi is the ability to resolve local DNS entries, so I am unable to duplicate the entire situation. (Also testing on an RBR50 in router mode) It is interesting to note that on my Windows computer, wget connects to the IPv6 address of the web site when Orbi resolves http://orbilogin.net :
\nC:\\Users\\Dick>wget.exe http://orbilogin.net --user=admin --password=xxxxxxxxxx\n--2023-08-30 16:25:52-- http://orbilogin.net/\nResolving orbilogin.net (orbilogin.net)... 2603:8000:403:bd7c:a204:60ff:fe1c:239, 192.168.1.1\nConnecting to orbilogin.net (orbilogin.net)|2603:8000:403:bd7c:a204:60ff:fe1c:239|:80... connected.\nHTTP request sent, awaiting response... 401 Unauthorized\nAuthentication selected: Basic realm=\"NETGEAR Orbi\"\nConnecting to orbilogin.net (orbilogin.net)|2603:8000:403:bd7c:a204:60ff:fe1c:239|:80... connected.\nHTTP request sent, awaiting response... 200 OK\nLength: 531 [text/html]\nSaving to: 'index.html.1'\n\nindex.html.1 100%[=================================================>] 531 --.-KB/s in 0s\n\n2023-08-30 16:25:52 (5.56 MB/s) - 'index.html.1' saved [531/531]
\n","body@stringLength":"2576","rawBody":"
Thanks for providing the recording showing the DNS resolution.
\n\n
Version V4.6.14.3 appears to have been out since 12/1/2022 (almost nine months). Unless this system was just recently updated, the firmware seems unlikely to be the cause of the change in behavior.
\n\n
My Orbi requires authentication. (user, password) Do you have those parameters in a configuration file, rather than on the command line? It appears that more parameters are required to get the output in your post. All I get is this:
\n\n
\n
One of the 'missing features' in Orbi is the ability to resolve local DNS entries, so I am unable to duplicate the entire situation. (Also testing on an RBR50 in router mode) It is interesting to note that on my Windows computer, wget connects to the IPv6 address of the web site when Orbi resolves http://orbilogin.net :
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Here's some additional behavior. The satellites have no problem with wget queries.
% wget http://mesh1
--2023-08-30 14:02:14-- http://mesh1/
Resolving mesh1 (mesh1)... 192.168.49.5
Connecting to mesh1 (mesh1)|192.168.49.5|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 839 [text/html]
Saving to: ‘index.html.4’
% wget http://mesh2
--2023-08-30 14:02:17-- http://mesh2/
Resolving mesh2 (mesh2)... 192.168.49.6
Connecting to mesh2 (mesh2)|192.168.49.6|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 839 [text/html]
Saving to: ‘index.html.5’
Here's some additional behavior. The satellites have no problem with wget queries.
% wget http://mesh1
--2023-08-30 14:02:14-- http://mesh1/
Resolving mesh1 (mesh1)... 192.168.49.5
Connecting to mesh1 (mesh1)|192.168.49.5|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 839 [text/html]
Saving to: ‘index.html.4’
% wget http://mesh2
--2023-08-30 14:02:17-- http://mesh2/
Resolving mesh2 (mesh2)... 192.168.49.6
Connecting to mesh2 (mesh2)|192.168.49.6|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 839 [text/html]
Saving to: ‘index.html.5’
We get different results, but there are a couple things different here.
--- router mode vs AP mode.
--- Windows wget vs ubuntu wget.
I just looked at the index.html received by my ubuntu wget. It's mostly a pile of javascript that (at least sometimes) redirects the page from the implicit index.html to start.html. wget knows nothing about javascript, so fat dumb and happy, it just stores the javascript in index.html.
If I attempt to view the some_path/index.html file with chrome, I get a message saying my file could not be accessed. What?? However the URL line now shows that chrome has been redirected to somepath/start.html. That's the file it can't access. So apparently the javascript IS redirecting to start.html. Okay, so I tried manually following the redirect.
% wget 192.168.49.4/start.html
--2023-08-30 21:24:59-- http://192.168.49.4/start.html
Connecting to 192.168.49.4:80... connected.
HTTP request sent, awaiting response... 401 Unauthorized
Username/Password Authentication Failed.
Yup, now I get an authentication failure, just as you do. BUT that doesn't help understand the root problem because:
% wget mesh/start.html
--2023-08-30 21:29:41-- http://mesh/start.html
Resolving mesh (mesh)... 192.168.49.4
Connecting to mesh (mesh)|192.168.49.4|:80... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2023-08-30 21:29:41 ERROR 500: Internal Server Error.
So thanks for the great detective work, BUT, we are still on the wrong track.
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You also mentioned that the firmware version is about 8 months old. Well it is sure possible I haven't tried accessing it by name for 8 months, or I did, and when it didn't work put in the IP Address and forgot about it. That day I might have been working on something else, and didn't want to do the context switch.
But I am absolutely sure it used to work.
I love my Orbi also.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2023-08-30T19:42:36.848-07:00","lastPublishTime":"2023-08-30T19:42:36.848-07:00","metrics":{"__typename":"MessageMetrics","views":4632},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxfDM5OjF8aW50LDIzMzI1OTUsMjMzMjU5NQ","node":{"__ref":"ForumReplyMessage:message:2332595"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2332595":{"__typename":"ModerationData","id":"moderation_data:2332595","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2332595":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:380593"},"id":"message:2332595","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2332496/message:2332595","revisionNum":1,"uid":2332595,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2332583"},"conversation":{"__ref":"Conversation:conversation:2332496"},"subject":"Re: Internal Server Error when hostname used","moderationData":{"__ref":"ModerationData:moderation_data:2332595"},"body":"Sorry not to be more explicit. The firmware version on this router appears to be the version that was released on 12/1/2022 and there is no newer version. i.e. this router is \"up to date.\" i.e. if the firmware has not been updated recently, then the firmware version is not likely to be the cause of the problem.
\n\n
It is really frustrating that Error 500 provides so little information:
\nhttps://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500
\n\n
i.e. the web server is unhappy, and cannot explain why.
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