Orbi WiFi 7 RBE973
Reply

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

kingharrison
Aspirant

Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

The latest firmware update has broken my static routes to my 

 

I have the Orbi serving the internet / wifi for my house. For business purposes I have a Fortigate 30E that has one port on the internal network, and a separate one to the WAN. Whenever I request a specific subnet the Orbi used to take those requests and forward them to my Fortigate. It worked like a charm for as long as I have had this Orbi (and my previous Orbi as well.. I would say 3 years)

 

Then out of nowhere the Orbi auto updates to this latest firmware and it broke. I cannot get it to downgrade to another firmware or anything to happen. How do I get this fixed? I even tried to buy support from the website but it says I am in the wrong country (I am US). Are there beta firmwares to try? I dont even know how to report this to the devs to make sure it gets fixed. 

Message 1 of 11
FURRYe38
Guru

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

Has a factory reset and setup from scratch been performed since last FW update? 

Is Armor or Smart Parental controls enabled? 

Message 2 of 11
kingharrison
Aspirant

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

Yes, I have done a factory reset and setup from scratch. 

 

I do not use armor or parental controls. 

Message 3 of 11
FURRYe38
Guru

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

You can down grade the RBR normally, however to downgrade the RBR, follow this:

https://community.netgear.com/t5/Orbi-WiFi-6/RBK750-Series-Firmware-Update-v4-6-3-7/m-p/2130584#M185...

 

Can you use your Fotigate to block update services for Orbi? 

TCP port 443 (HTTPS): http.fw.updates1.netgear.com
TCP port 21 (FTP): updates1.netgear.com

 

 

Message 4 of 11
kingharrison
Aspirant

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

Thanks! Where do I download a lower firmware and how do I stop automatic updates?

Message 5 of 11
FURRYe38
Guru

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

https://www.netgear.com/support/

 

Can you use your Fotigate to block update services for Orbi? 

TCP port 443 (HTTPS): http.fw.updates1.netgear.com
TCP port 21 (FTP): updates1.netgear.com

Message 6 of 11
FURRYe38
Guru

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

Message 7 of 11
kingharrison
Aspirant

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

Unforetunately I am the RBR850

Message 8 of 11
FURRYe38
Guru

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

Ok, hopefully NG will be releasing someting soon for the 8 series. Smiley Embarassed

Message 9 of 11
kingharrison
Aspirant

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

It has been a few days and nothing released. Is there any beta firmware I could try that you know of?

Message 10 of 11
FURRYe38
Guru

Re: Latest Firmware (V4.6.3.16) Broken My Internal Static Routes To Site To Site Tunnel Device

Unfortunately nothing. Smiley Embarassed

Message 11 of 11
Top Contributors
Discussion stats
  • 10 replies
  • 1455 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi 770 Series