Orbi WiFi 7 RBE973
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Losing connections between RBR750 router and RBS750 satellites

SulcerC
Follower

Losing connections between RBR750 router and RBS750 satellites

I keep losing connection between my router and satellites, especially one in my playroom.  What is frustrating about it is that my older Orbi system did not do this.  I recently upgraded to the RBR750 and RBS750 sats to increase speed and capacity.  I am wondering if there is/are settings I need to adjust to make the connections more reliable.  Any insight would be greatly appreciated.

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FURRYe38
Guru

Re: Losing connections between RBR750 router and RBS750 satellites

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-s...
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-...
https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-port-forwarding-doesn-t-work/td-p/198...

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