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Forum Discussion
Messenger/Zoom/Google Meet: All Drop CONSISTENTLY on Brand New and Updated Chromebooks
WiFi signal shows as strong or medium, at a minimum, and connection is lost. AX is enabled because why invest so much and not enable AX? 2347, RBR850 wired to RBS850 units (4 total). WiFi c...
Also does these apps have the problem if you turn OFF all RBS and just connect to the RBR alone?
Furry, really appreciate you. Ty for your help.
Fios g1100 set to bridge mode. RBR850 connected to it in Router mode. 4 RBS850s Ethernet backhaul.
I’m not sure if this situation would persist with only RBR broadcasting. Can try, but haven’t as it is two floors down and I may have a weak signal to those devices it from only the RBR.
I noticed I have AX enabled for both 2.4 and 5. I can try disabling the AX for 2.4 since the bulk of traffic is on 5 and the stuff on 2.4 is all low usage stuff like thermostats. Maybe that will magically improve matters.
I’ve also considered enabling the guest network and using it on only these devices to see if the chromebooks would work then.
I’ve also changed “Name Servers” from Automatic Name Servers to Google Name Servers in my chromebooks’ settings
On the chrome books I’ve also tried setting the
Fios g1100 set to bridge mode. RBR850 connected to it in Router mode. 4 RBS850s Ethernet backhaul.
I’m not sure if this situation would persist with only RBR broadcasting. Can try, but haven’t as it is two floors down and I may have a weak signal to those devices it from only the RBR.
I noticed I have AX enabled for both 2.4 and 5. I can try disabling the AX for 2.4 since the bulk of traffic is on 5 and the stuff on 2.4 is all low usage stuff like thermostats. Maybe that will magically improve matters.
I’ve also considered enabling the guest network and using it on only these devices to see if the chromebooks would work then.
I’ve also changed “Name Servers” from Automatic Name Servers to Google Name Servers in my chromebooks’ settings
On the chrome books I’ve also tried setting the
Try with just the RBR alone is just a short test to see if any of those apps continue to experience problems.
Lets try to establish if the RBR and these apps are having problems.
Depending on these results, might have you change the modem to router mode and RBR to AP mode and then re-check the RBR and apps alone...
- Interesting idea. Why do you think that might help ?
We have a similar problem.
300Mbps service from Comcast. Medium size house. R6400v2 router. Everything runs good, EXCEPT somedays, two Chromebooks and a Win 10 PC will frequently drop during Google Classroom Meet. They drop out of the Meet and reconnect in 3-30 seconds. I tried switching to the 2.4GHz band for it's longer distance, but it didn't help. A little better when users are 20 feet away in same room vs 30 feet away and around one wall. However, I can get great signal further away (in the same direction) out on the deck.
Seems like something is making Meet super-sensitive. Today, I tried setting a QoS rule to High on the Chromebooks, but then I see Google doesn't recommend using QoS. (No one streaming video or other high usage on other devices during Meet.)
(I also have some days (or two) when I have to reboot the R6400v2 multiple times during the day - it just locks up, drops WiFi and Ethernet and admin control. Then it will run fine for 3+ weeks at a time. I suspect channel congestion, but that shouldn't lock out Ethernet and admin access via Ethernet. I've suspected overheating and put a small fan blowing on it, but it's run weeks without the fan. Suspected heavy backup traffic to external ReadyShare drive, so I disabled them, but still had failures the day after disabling ReadyShare.)
I've been thinking of upgrading to a NetGear RAX35 (I'd rather have an RAX40 or RAX50, but they're pricey). Only have one new laptop that supports AX and it's normally on Ethernet, so no big speed gain expected. I'm not sure if the OFDMA would help with congestion - we do have 3 phones, 2 tablets, 3 PCs, 2 Chromebooks, plus about a dozen IoT devices, mostly 2.4GHz pre-n, so our 2.4GHz band is rather congested. Also, the RAX35-50 (medium house) appear to have a bit less distance than the R6400v2 (medium to large house), so I don't know if I would take a step back.
