NETGEAR ORBI ROUTER ADMIN PAGE IS TOTALLY BLOCKED BY CHROME & SAFARI

[rickerr63]

I have the netgear orbi mesh network.  I now find that I just cannot access the router homepage.  I get insecure sight warnings and internal server error 500 if I try to push through so I can follow any instructions about security certs because I just cant access the router.  I cant be the only one so is thee a way to fix this on chrome or safari or any other browser?

[rickerr63 · Accepted solution]

Thanks I will try edge , but like you I don’t use it for anything else!

[FURRYe38]

Be sure to clear all browser caches before entering the routers web page.

What Orbi model do you have? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-rout...
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release. 
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System

[rickerr63]

Thanks,

Did all this and it works to the point where I can access the router admin page again, but still getting security warnings.  I tried the advice on installing a certificate but there is an error on that saying the signature algorithm is wrong.  If I set web services management to use https i still get the warnings.

I am n RB750 with two satellites and firmware version V4.6.14.3_2.3.12

[FURRYe38]

Warnings are self assigned cert info from the browser. You can OK thru those messages. I don't use HTTPS as it's not needed for my needs. 

[rickerr63]

Thanks again but Im not sure I have installed the cert as chrome doesn't behave exactly as per the instructions I found:

https://kb.netgear.com/000061003/I-get-a-security-warning-in-my-browser-when-I-try-to-log-in-to-my-N...

[RafS]

Try using Edge.  I reset my system a couple of weeks ago and needed to load the firmware on each satellite and no matter what I did, it would not log into the satellite via Firefox, Chrome, Safari.  I tried for over an hour and finally gave up and then I figured, why not try Edge, and sure enough that silly browser that I use for absolutely nothing was able to log into each satellite without any issues.  I don't know what weird deal Netgear made with MS but I've never seen this happen before and I've always used one of the other 3 browsers to access the router and satellites. 

[rickerr63 · Accepted solution]

Thanks I will try edge , but like you I don’t use it for anything else!

[Mikey94025]

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@rickerr63 wrote:

I have the netgear orbi mesh network.  I now find that I just cannot access the router homepage.  I get insecure sight warnings and internal server error 500 if I try to push through so I can follow any instructions about security certs because I just cant access the router.  I cant be the only one so is thee a way to fix this on chrome or safari or any other browser?

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You can also stop trying to use HTTPS to access orbilogin.com, just use http://orbilogin.com.  It's routing to your local Orbi router, not a secure website, so it won't have a secure certificate unique to your Orbi.  The security warnings are expected if you try to use https and cannot be avoided.