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Forum Discussion
iNexxFear
May 24, 2020Apprentice
Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
- Oct 03, 2021
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
FURRYe38
Aug 06, 2020Guru - Experienced User
Ive set my CTS to 64 and also make sure that channel width is set for 20/40Mhz. I noticed my 1st gen NEST disconnected last nite after setting 40Mhz only yesterday. So I set it back to 20/40Mhz.
I would make sure that your NEST are fully charged. I used a apple phone charger for 30 minutes on my 3rd gen the other day after it had been disconnected over night and said battery was low. Charnged it and it's been online since.
Make sure your NEST controllers are configured correctly for your house system as well.
How old are these NEST controllers? I had 2 1st gens and 1 of them the battery gave out early on vs the other one is still working after 5+years.
If your still having problems with NEST and orbi AX, please open a support ticket and let NG know about this.
iNexxFear
Aug 06, 2020Apprentice
I still get updates to this thread since I posted, but I got rid of my Orbi AX's a few months back when this all happened to me, and I'm seriously glad I did. I can't believe that NetGear products interfere so much with these devices that they drain them.
Also having to fully reset your brand new hardward, and reconfigure seems like a very odd setup.
I think NetGear LABS needs to start getting some IoT devices in the testing mixture to reduce this for most folks. Honestly, if I weren't nearly as techy as I am I could see where most folks would be lost. A main networking component shouldn't need a computer science degree for the home user. If this were a business class setup, I would then change my opinion, but this is really well over the top for any normal home user to deal with and at the price point, its a slap back at the purchaser for buying it!
Again for NetGears name, and the limited warranty that they sell with thier products they really need to make this more fool proof and more quick setup than its invovling for folks.
I've bitten my tounge in seeing these task updates, but just feeling the frustration I had with the orbi products, and the same feeling of having the Nest components drain! Again I was just glad mine wasn't during peak heating season and not allowing me to have any heat. otherwise I would have had to take them off the base and plug them in vis USB on the back to give them a quick charge so I could basically LIVE in my house.